TITLE: Senior Network Engineer L2 LOCATION: Altimus 16th Floor, Ashram Road, Behind Sales India, Shreyas Colony, Navrangpura, Ahmedabad, Gujarat. 380009 WORK HOURS: 1:00 PM TO 10:00 PM IST (MONDAY THROUGH FRIDAY) Roles & Responsibilities: Troubleshooting customer technical faults and driving fault resolution Regular communication verbally and written with existing customers Take ownership and effectively manage support tickets including incidents and change requests Documentation of customer solutions OSS System, Visio documentation, technical summary write-up Provide resources to the solution delivery team in supporting the configuration and implementation of new customer projects. Qualifications: Bachelors Degree: B-Tech, CCNA Certified. Knowledge & Experience: CCNA, CCNP, and/or JNCIS certified. Experience with Unix-based operating systems. Programming and scripting experience (python, bash scripting). Juniper platform configuration experience is ideal, SRX and EX series. Firewall configuration experience is advantageous, particularly with Fortigate, Palo Alto, Cisco ASA. Experience with Alcatel SR & ESS. Experience with using networking test tools such as Wireshark. Knowledge of networking principles equivalent to CCNA R&S or JNCIS-ENT level. Knowledge of layer 2 switching protocols such as STP, Dot1Q, QinQ, VPLS. Knowledge of layer 3 routing protocols such as BGP, OSPF, EIGRP, HSRP, VRRP. Required Skills: Excellent verbal and written communication skills with a professional phone manner. Flexible approach to work with the ability to work effectively under pressure. Ability to work in a team with little supervision using own initiative. Strong customer service focus. Responsible and willing to take ownership. Eager to learn and develop technical skills. Positive and professional attitude. Job Type: Full Time Job Location: Ahmedabad,
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Employement Type: Full timeIndustry: IT - Hardware / NetworkingRole Category: Not SpecifiedFunctional Area: Not SpecifiedRole/Responsibilies: Senior Network Engineer Level 2 Job in