Job Information Date Opened 02/11/2025 Job Type Full time Industry IT Services Work Experience 1-3 years City Udaipur State/Province Rajasthan Country India Zip/Postal Code 313001 Job Description Key Responsibilities: Operational Oversight: Manage the daily operations of BPO services, ensuring the delivery of high quality outputs in line with client expectations and service level agreements. Coordinate with various departments to ensure smooth workflow and the efficient allocation of resources. Team Management: Lead, coach, and motivate a team of operations staff, ensuring that targets are met and performance is aligned with company standards. Client Relationship Management: Serve as the point of contact for client escalations and ensure timely resolution of any operational issues. Communicate effectively with clients to understand their needs and ensure the company delivers value-added services. Requirements Minimum of 2-4 years of experience in International BPO operations management. Proven leadership skills with the ability to manage large, diverse teams. Excellent communication, interpersonal, and client-facing skills. Strong organizational skills with the ability to multitask and prioritize effectively,
Employement Category:
Employement Type: Full timeIndustry: BPO / Call CenterRole Category: Not SpecifiedFunctional Area: Not SpecifiedRole/Responsibilies: Operations Manager Job in Virtual Binz at