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Desktop Support Executive @ Acute Informatics

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 Desktop Support Executive

Job Description

We are looking to hire a skilled Desktop Support Engineer to assist our clients with computer hardware and software issues. You will be required to work on-site or via remote connection and assist with hardware installations, software upgrades, systems integrations, and basic IT related issues.

To ensure success as a Desktop Support Engineer, you should have extensive knowledge of home and office systems, good problem-solving skills, and high-level interpersonal skills. A top-class Desktop Support Technician provides fast and effective support for clients experiencing basic hardware and software issues.

Desktop Support Engineer Responsibilities:

  • Responding to client support requests.
  • Contacting clients to find out the nature of the problem.
  • Traveling to the clients location or connecting via remote link.
  • Troubleshooting hardware and software issues.
  • Installing and maintaining hardware and computer peripherals.
  • Installing and upgrading operating systems and computer software.
  • Troubleshooting networking and connection issues.
  • Advising on software or hardware upgrades.
  • Providing basic training on computer operation and management.
  • Completing job reports and ordering supplies.

Employement Category:

Employement Type: Full time
Industry: IT - Hardware / Networking
Role Category: IT Operations / EDP / MIS
Functional Area: Not Applicable
Role/Responsibilies: Desktop Support Executive

Contact Details:

Company: Acute informatics
Location(s): Ahmedabad

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₹ 1.0 - 2.0 Lakh/Yr

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Acute Informatics

Acute Informatics Pvt. Ltd. ACUTE INFORMATICS IS A CMMI LEVEL 3 ASSESSED INDIAN IT CONSULTING COMPANY HEADQUARTERED IN AHMEDABAD(GUJARAT). Acute Informatics is apt at delivering enterprise solutions & services which is conducive for organizations to stay ahead in today's crowded competitive land...