We are currently seeking a ServiceNow Architect to join our team in Bangalore, Karntaka (IN-KA), India (IN).
Job Description: ServiceNow Architect
We are seeking a highly skilled ServiceNow Architect to join our team and help
drive our ServiceNow our Technology Architecture organization forward. As a
ServiceNow Architect, you will be responsible for collaborating with stakeholders
to define requirements, architect solutions, and deliver ServiceNow capabilities
tailored to client needs. The role will also encompass platform design,
implementation and ensuring the integrity of the ServiceNow application for a
client organization.
Key Responsibilities:
Engage with customer executives to identify pain points, understand key
requirements and opportunities to deliver value.
Responsible for understanding business and technical problems addressed
by the solutions including key regulations, business drivers, evolving business
needs, and security.
Translate business needs into compelling ServiceNow solutions.
Assures technical integrity of proposed solutions by ensuring that coordination, Organizations governance and change control are applied to
technical specifications and to the technical infrastructure. Advises on the
impact of design options to related programs and on the process for
assessing such impact.
Lead architecture and design engagements to demonstrate how
ServiceNow meets the needs of strategic customers.
Lead the ServiceNow solution architecture design and enhancement
activities across Enterprise ServiceNow program of work, ensuring the
technical integrity of any ServiceNow projects
Collaborate with cross-functional teams to ensure alignment and support
for ServiceNow strategies.
Stay updated with the latest ServiceNow developments and industry
practices.
Should be able to demonstrate hands on experience on the Service Now
platform including the workflows(flows), IntegrationHub, Workspaces, UI/UX
Build, NowAssist, Performance Analytics, and core objects such scripting,
business rules, UI actions, UI policies, ACLs, dictionary, catalog items etc.
Qualifications:
Proven experience in a delivery architect role, ideally within a consulting
environment).
At least 8 years of hands-on experience with ServiceNow technology
Background in ITIL, Enterprise Service Management, Asset Management,
Security Operations, AI and Low-Code/No-Code platform
Scripting experience - JavaScript, HTML
ServiceNow Certified System Administrator qualification or proven recent
experience in system administrative duties in ServiceNow. ServiceNow
Implementation Specialist and Application Developer are added
advantages.
Excellent communication skills to articulate complex technical concepts to
diverse audiences
Collaborative approach to working with cross-functional teams
Keyskills: javascript rest project management css web services service management cmdb ui policy service catalog acl problem management change management servicenow itsm incident management html servicenow development client scripts soap itil