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Senior Software Development Engineer @ Hotstar

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 Senior Software Development Engineer

Job Description

1. Engineering Video
Full time
About the Role
At Hotstar, we have over 300 million users and capture close to a billion click stream messages daily. The engineering team at Hotstar is at the centre of the action and is responsible for creating unmatched user experience. Our engineers solve real life complex problems and create compelling experiences for our customers.
The pace of our growth is incredible if you want to tackle hard and interesting problems at scale, and create an impact within an entrepreneurial environment, join us
Your Key Responsibilities
  • Evaluating various types of problematic media files and responding to external partners with solutions
  • Providing technical support to Fulfillment Partners during onboarding & delivery
  • Educating various internal teams on technical specifications for Video, Audio, and Subtitles
  • Working with internal Engineering teams to maintain understanding and proficiency of Hotstar systems
  • Provide discovery and analysis of Fulfillment Partner workflows to collaboratively achieve metrics - based improvements
  • Lead support efforts with our ticketing platform, be the primary contributor to our Partner Help Center, conduct partner performance analysis
What to Bring
  • Strong desire to lead the investigation and troubleshooting of media related issues for Hotstar
  • Passion for teaching & collaboration; being able to distill technical details down to relatable terms and definitions
  • Ability to communicate and interact with vendors on a global level and frame projects with sensitivity to cultural diversity and industrial variation
  • History of being the go - to technical problem solver for a group preparing or receiving media
  • Working experience with ProRes, IMF, TTML, Lambda CAP, WAV, and other common OTT file formats
  • Extensive understanding of video encoding, subtitling, and QC workflows with an ability to quickly analyze and reconcile problematic files and suggest fixes or alternative workflows
  • Ability to thrive in a culture based on feedback, innovation, and constant change

Job Classification

Industry: Media, Entertainment, Internet
Functional Area: IT Software - Other,
Role Category: Programming & Design
Role: Programming & Design
Employement Type: Full time

Education

Under Graduation: Any Graduate in Any Specialization
Post Graduation: Post Graduation Not Required
Doctorate: Any Doctorate in Any Specialization, Doctorate Not Required

Contact Details:

Company: hotstar
Location(s): Mumbai

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Keyskills:   Ticketing QC Cap Investigation Broadcasting Workflow Performance analysis Troubleshooting Technical support Teaching

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Hotstar

Hotstar.com Hotstar is one of the fastest growing video-on-demand services. Scratch that. We're Hotstar. The go-to destination for over 100mn active users who seek anything from award-winning English shows and movies to regional content to live sports. Our mission is to revolutionize internet en...