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Patron Delight Officer @ Brisk Mind Pvt. Ltd.

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 Patron Delight Officer

Job Description

Role & responsibilities

1 Responsible for leading a team of 7 10 employees.

2 Accountable for issuing floats & handling cash in starting & end of his shift respectively

3 Should be intellectual enough to inspire his team & for giving them a backup support for doing suggestive selling to increase the revenue of the Cinema.

4 Responsible for interacting with the technical team to have the proper machine backup in Canteen area.

5 Interacts with IT team on regular bases to have proper POS machines backup in Canteen & Box Office area & for proper server functioning.

6 Responsible that his team should be well groomed.

7 Interacts with customer basic grievance and in case of situation out of the control inform the same to immediate supervisor.

8 Responsible for pilferage during the shift.

9 Responsible for area been designated to be maintained with proper hygiene and sanitization process.

10 Responsible for any equipment damage during his operation hours due to miss handling by his team.

11 Responsible to make sure all safety related guidelines are been followed and monitored in regular interval.


Preferred candidate profile

1. Interacting with the technical team to have the proper machine backup

2. Knowledge of P&L account

3 Cost control

4 Revenue enhancement

5 Training & Development


Perks and benefits


1. Incentives

2. Additional Benefits


Job Classification

Industry: Film / Music / Entertainment
Functional Area / Department: Customer Success, Service & Operations,
Role Category: Operations
Role: Operations - Other
Employement Type: Full time

Contact Details:

Company: Brisk Mind Pvt. Ltd.
Location(s): Mumbai

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Keyskills:   Sales Activities Cash Handling Shift Management Grievance Handling Training And Development Back Office Operations

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₹ 1-2.5 Lacs P.A

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Brisk Mind Pvt. Ltd.

Interested candidates can share resumes on neha.sharma@briskmind.in OR Can call at 9599197223