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Senior Customer Service Agent @ DAZN

Home > Customer Success, Service & Operations - Other

 Senior Customer Service Agent

Job Description

Role & responsibilities

  • Build your customer service skills by being a first point of contact for DAZN customers
  • Complete our customer service training programme
  • Gain broader business experience by working with multiple global teams
  • Work on DAZNs customer retention strategy
  • Provide valuable feedback to improve the customer experience
  • Build data and performance skills by ensuring KPI and SLA adherence
  • Be part of an inclusive and dynamic customer service team
  • Own customer issues

Job Classification

Industry: Film / Music / Entertainment
Functional Area / Department: Customer Success, Service & Operations,
Role Category: Customer Success, Service & Operations - Other
Role: Customer Service
Employement Type: Full time

Contact Details:

Company: DAZN
Location(s): Hyderabad

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Keyskills:   Customer Service Chat BPO Customer Support Non Voice Process Customer Care Non Voice

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DAZN

At DAZN, we bring ambition to life. We are innovators, game-changers and pioneers. So, if you want to push boundaries and make an impact, DAZN is the place to be.  As part of our team,you'll have the opportunity to make your mark and the power to make change happen. We're doing things no-one h...