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Senior Salesforce Marketing Cloud (sfmc) Platform Architect @ Merkle Inc

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 Senior Salesforce Marketing Cloud (sfmc) Platform Architect

Job Description

Job Description:
Responsibilities include but are not limited to:
Experience:
4-6 years
  • SFMC Architecture & Implementation: Design, implement, and manage SFMC solutions, including Email Studio, Journey Builder, and Automation Studio.
  • Data Management & Integration: Define data models, manage SQL-based data segmentation, and integrate SFMC with Salesforce CRM and third-party platforms via REST/SOAP APIs.
  • Development & Customization: Develop AMPscript & SSJS-based solutions, enhance automation workflows, and optimize personalization strategies.
  • Marketing Automation & Deliverability: Ensure email deliverability best practices, build dynamic content-driven campaigns, and optimize customer engagement.
  • Security & Compliance: Maintain adherence to GDPR, CCPA, and internal data policies, ensuring PII security in SFMC implementations.
  • Collaboration & Leadership: Work with cross-functional teams, gather client requirements, and lead training and knowledge transfer sessions.
  • Performance Optimization: Monitor SFMC scalability, automation workflows, and reporting insights to improve campaign efficiency.
Requirements:
Must-Have Skills:
  • SFMC Core Expertise - Strong knowledge of SFMC architecture, data models, and various studios.
  • Automation & Journey Building - Proficiency in Journey Builder, Email Studio, and Automation Studio.
  • SQL & Data Management - Experience with complex queries, data extensions, and segmentation.
  • AMPscript & SSJS - Advanced scripting for personalization and dynamic content.
  • APIs & Integrations - Hands-on experience with REST, SOAP APIs, and external system integrations.
  • Email Deliverability & Reporting - Expertise in campaign analytics, reporting, and optimization techniques.
Desired Skills:
Good-to-Have Skills:
  • Cloud Pages & Web Technologies - HTML, JavaScript, CSS.
  • Einstein AI & Analytics - Experience with predictive personalization.
  • Distributed Marketing & Multi-Business Unit Experience - Ability to manage multi-org setups.
  • External Integrations - Familiarity with Mulesoft , Boomi, or other middleware tools.
  • Datorama & Tableau CRM - Experience in data visualization and campaign performance tracking.
Behavioral Skills:
Adaptability - Ability to thrive in a fast-paced, evolving environment.
Time Management - Strong organizational and multitasking skills.
Team Collaboration - Work effectively with cross-functional teams.
Presentation & Communication - Ability to convey technical concepts to non-technical stakeholders.

Location:
Bengaluru
Brand:
Merkle
Time Type:
Full time
Contract Type:
Permanent

Job Classification

Industry: Management Consulting
Functional Area / Department: Engineering - Software & QA,
Role Category: Software Development
Role: Technical Architect
Employement Type: Full time

Contact Details:

Company: Merkle Inc
Location(s): Mumbai

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Keyskills:   Automation Data management Time management data visualization Management Customer engagement Middleware Analytics CRM SQL

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Merkle Inc

Merkle is a global data-driven, technology-enabled performance marketing agency and the largest independent agency in the US for CRM, digital, and search. For more than 28 years, Fortune 1000 companies and leading nonprofit organizations have partnered with us to build and maximize the value of thei...