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Guest Experience Expert @ Marriott

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 Guest Experience Expert

Job Description

Our jobs aren t just about giving guests a smooth check-in and check-out Instead, we want to build and experience that is memorable and unique Our Guest Experience Experts take the initiative to deliver a wide range of services that guide guests through their entire stay They are empowered to move about their space and do what needs to be done Whether processing operational needs, addressing guest requests, completing reports, or sharing the highlights of the local area, the Guest Experience Expert makes transactions feel like part of the experience
No matter what position you are in, there are a few things that are critical to success - creating a safe work place, following company policies and procedures, maintaining confidentiality, protecting company assets, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional Guest Experience Experts will be on their feet and moving around (stand, sit, or walk for an extended time) and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance) Doing all these things well (and other reasonable job duties as requested) is critical for Guest Experience Experts - to get it right for our guests and our business each and every time
PREFERRED QUALIFICATIONS
Education: High school diploma or GED equivalent
Related Work Experience: No related work experience
Supervisory Experience: No supervisory experience
License or Certification: None
Marriott International is an equal opportunity employer We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law

Job Classification

Industry: Hotels & Restaurants
Functional Area / Department: Customer Success, Service & Operations,
Role Category: Voice / Blended
Role: Guest Services
Employement Type: Full time

Contact Details:

Company: Marriott
Location(s): Kolkata

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Keyskills:   Quality standards Operations

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Marriott

Courtyard Surat takes the hassle out of travelling. Enjoy a change of pace when you stay in our pristine hotel. Get a blissful night's sleep after an eventful day, thanks to our luxury bedding. Wake up to a sumptuous breakfast at The Bistro.