Trust & Safety Senior Analyst Job in
- Accenture
- 5 to 9 Yrs
- Mumbai
- 2 months ago
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Job Description
- Skill required: User-Generated Content Moderation - Content Moderation Designation: Trust & Safety Senior Analyst Qualifications:Any Graduation Years of Experience:5 to 8 years Language - Ability:English - Expert About Accenture Accenture is a global professional services company with leading capabilities in digital, cloud and security.Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities.Visit us at www.accenture.com Roles and Responsibilities: In this role you are required to do analysis and solving of increasingly complex problems Your day to day interactions are with peers within Accenture You are likely to have some interaction with clients and/or Accenture management You will be given minimal instruction on daily work/tasks and a moderate level of instruction on new assignments Decisions that are made by you impact your own work and may impact the work of others In this role you would be an individual contributor and/or oversee a small work effort and/or team Please note that this role may require you to work in rotational shifts The following skills are required to perform this role- Resilience:Strong coping, emotional resilience, and stress-management skills o Ability to perform duties objectively, devoid of inherent biases or personal beliefs, in the best interest of client policies Leadership and Management Skills:Strong leadership qualities to guide and motivate team members.o Ability to delegate tasks effectively and manage workloads. o Decision-making skills to resolve conflicts and make tough choices.o Time management and organizational skills to prioritize tasks and meet deadlines. Communication Skills:o Excellent verbal and written communication skills to convey information clearly and concisely.o Active listening skills to understand team members" concerns and provide effective feedback. Problem-Solving and Critical Thinking:o Analytical skills to identify issues, assess situations, and find practical solutions.o Ability to think critically and make informed decisions under pressure. Performance Management:o Skill in setting performance goals and monitoring team members" progress.o Capacity to provide constructive feedback and coach team members for improvement.o Ability to conduct performance evaluations and implement performance improvement plans. Technical / Domain Proficiency: Add additional requirement. o Strong knowledge of content policies, community guidelines, and online safety practices o Strong understanding of the relevant business process and industry-specific tools. o Proficiency in using software and systems necessary for team operations. o Ability to analyze data and generate meaningful insights to drive performance improvements. Conflict Resolution:o Capability to manage conflicts within the team and mediate disputes. o Skill in maintaining professionalism and promoting harmony in challenging situations. Adaptability and Flexibility:o Openness to change and ability to adapt to evolving business requirements.o Flexibility to handle unexpected challenges and adjust Any Graduation,
Employement Category:
Employement Type: Full timeIndustry: IT Services & ConsultingRole Category: Not SpecifiedFunctional Area: Not SpecifiedRole/Responsibilies: Trust & Safety Senior Analyst Job inContact Details:
Company: AccentureLocation(s): Mumbai+ View Contact
Keyskills: Communication Skills Performance Management Conflict Resolution Leadership Management Skills ProblemSolving Critical Thinking Adaptability
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