Job Overview As a Guest Service Agent, you will play a crucial role in ensuring exceptional guest experiences by providing top-notch customer service and assistance. This position requires a blend of hospitality, customer service, and event management skills to create a welcoming environment for all guests. Responsibilities Greet and welcome guests upon arrival Assist guests with inquiries, requests, and check-ins/check-outs Handle reservations and bookings efficiently Provide information about services, facilities, and local attractions Manage guest complaints and conflicts with professionalism and empathy Maintain cleanliness and organization at the front desk area Skills Strong customer service orientation Excellent communication skills for public speaking engagements Experience in hospitality or related field is beneficial Ability to handle children's activities or events management is a plus Proficiency in cash handling procedures Conflict management skills for handling challenging situations Knowledge of theater or lifeguard duties would be advantageous Familiarity with food service operations would be beneficial Job Type: Full-time Benefits: Cell phone reimbursement Food provided Health insurance Provident Fund Schedule: Day shift Performance bonus Experience: total work: 2 years (Required) Work Location: In person Application Deadline: 31/01/2025 Expected Start Date: 02/01/2025,
Employement Category:
Employement Type: Full timeIndustry: OthersRole Category: Not SpecifiedFunctional Area: Not SpecifiedRole/Responsibilies: Guest Relation Executive CUM Nurse Job in