Genpact (NYSE: G) is a global professional services and solutions firm delivering outcomes that shape the future. Our 125,000+ people across 30+ countries are driven by our innate curiosity, entrepreneurial agility, and desire to create lasting value for clients. Powered by our purpose the relentless pursuit of a world that works better for people we serve and transform leading enterprises, including the Fortune Global 500, with our deep business and industry knowledge, digital operations services, and expertise in data, technology, and AI. Inviting applications for the role of Senior Manager- Director Learning Programme, Risk & Compliance In this role, holder will be responsible to program manage the build of Compliance Academy modules catering to the Compliance roles to supplement the Master Generalist Accreditation. The modules to be developed will consist of core and supplemental modules covering compliance risk subtypes along with CFCC specific data engineering, science & quality related modules. In addition, the role will be responsible to curate/ leverage existing material/ programs around key human behavioral skills and leadership skills in support of the development of a fit for future compliance function. Responsibilities This role could be based in India or Malaysia. When you start the application process you will be presented with a drop-down menu showing all countries, please ensure that you only select a country where the role is based The role holder will be responsible to program manage the build of Compliance Academy modules catering to the Compliance roles to supplement the Master Generalist Accreditation. The modules to be developed will consist of core and supplemental modules covering compliance risk subtypes along with CFCC specific data engineering, science & quality related modules. In addition, the role will be responsible to curate/ leverage existing material/ programs around key human behavioral skills and leadership skills in support of the development of a fit for future compliance function. Learning Needs Assessment Continuously assess skill requirements of various personas within CFCC in order to identify specific training needs pertaining to technical, behavioral and leadership areas. Compliance Academy and Training Program Design Manage the ongoing development of compliance academy and support the design of learning programs, catering to advisory and professional service roles within Professional Services, in alignment with the identified learning needs Support the organization, development and implementation of in-house training programmes in line with the design program structure, including accreditation programmes for newly recruited staff for Professional/ Managed services. Support the development of training calendars based on training programs and identified needs of all personas within CFCC. Content Curation Liaise with In-house (people capability team, CFCC SMEs) and external agencies to support the content development for Compliance modules catering to Advisory & Professional Services roles consisting of core and supplemental modules covering compliance risk subtypes along with CFCC specific data engineering, science & quality related modules. Leverage and reference existing content and learning journeys around relevant behavioral and professional skills Leverage existing initiatives and, where necessary, accelerate the rollout; including but not limited to existing leadership programs such as Leader-4-Leader, Ignite Coaching and Core leadership. Identify & develop bespoke initiatives to address any inherent skill shortages. Vendor Management Manage vendor relationships in lieu of any external certifications that may be required for specialists as part of the designed training and accreditation programs Training Performance Ensure administration of pre- and post-training assessments and feedback on usefulness, content, delivery and training performance, and analyze results in order to take steps to increase its efficiency and effectiveness. Mass Awareness Coordinate within CFCC and People Capability team to prepare communication material such as video nuggets and others for spreading mass awareness across the organization through digital medium. Key Stakeholders People Capability Team CFCC Leadership CFCC SMEs and Process Owners Global HRBPs Professional Excellence Team Other Responsibilities Embed Here for good and the Groups brand and values within the roles remit Perform other responsibilities assigned under Group, Country, Business or Functional policies and procedures Qualifications we seek in you! Minimum Qualifications / Skills Human Resources Consulting Influencing Through Expertise Business Intelligence Talent Management Planning: Tactical, Strategic Content Curation Programme Management Organizational Change Management Training Management Training Needs Assessment Preferred Qualifications/ Skills Academic or Professional Education/Qualifications: Desirable - Professional Qualification in Business Management / Human Resources Relavant of experience in Training Management with experience of content curation Licences and Certifications/accreditations: Desirable - Professional certifications in HR Professional Memberships: Desirable - Membership with professional associations Bank training: Not Applicable Languages: English, [any other language required for the role] Job Senior Manager Primary Location India-Bangalore Education Level Bachelor's / Graduation / Equivalent Job Posting Apr 3, 2025, 5:21:30 AM Unposting Date Ongoing Master Skills List Operations Job Category Full Time,
Employement Category:
Employement Type: Full timeIndustry: Education / TrainingRole Category: Not SpecifiedFunctional Area: Not SpecifiedRole/Responsibilies: Senior Manager- Director Learning Programme,