Jewellery Consultant -Job Description
Eligibility Criteria Education, Certificate(Relevant education, achievement & certification)
1. Any bachelor degree is mandatory
Knowledge (knowledge gained inthe past relevant to this requirement)
1. Knowledge in front-end retail operations
2. Selling & customer service
3. Basic knowledge of Jewelry Gold, Diamond, Platinum and Silver will be an added advantage
Skills (Specific job skills required forthis job)
1. Communication - Excellent verbal communication in English(Mandatory) & regional language.
2. Basic computer operating knowledge
3. E-mail communication
Experience (Specific type or amount of experience)
1. 1 - 3 years of relevant experience in front-end retail operations. Preferably with an established Retail Brand
2. Freshers with high level of communication skills and attitude to serve customers
Suitability Criteria
Competencies
1. People Orientation Approachable, Team Player
2. Strong Interpersonal Skills
3. Result Orientation Taking Ownership, Problem Solving
4. Process Orientation Organized, Analytical
5. Empathy Active Listening, Care, Service Mindset
6. Flexibility Agility, Open to Learning
Profile @CaratLane
Your KRA/KPI
1. Attend and assist the customers at store and provide adequate product knowledge
2. Influencing and selling jewellery
3. Maintain high VM standard at store
4. Addressing all customer queries
5. Following up with the customers
6. Ensure that the store is clean, safe and presentable for customers
7. Completing payment transactions; preparing merchandise for delivery.
8. Retaining the existing or new customers
9. Maintain and monitor store inventory
10. Coordinating with inter departmental personnel
Keyskills: Communication skills retail Jewellery Sales Showroom Sales Jewelry fashion consultant