Job Description
Skill Category Job description Tools Technical skills Ability to build custom Docker images using Dockerfile, debug running Docker containers, integrating Docker with CI/CD pipelines Docker Ability to setup and manage a Kubernetes cluster, deploy applications on a Kubernetes cluster, knowledge of best practices Kubernetes/Helm charts Work with Ingress controllers, service discovery, load balancers, automate deployments using Helm charts Ability to write and debug automation code/scripts, integrate third-party libraries in the code/script
Any 2
Python / Shell / Linux / Unix / Groovy / Java / Powershell / Golang Ability to write & debug complex infrastructure configurations, integrate with CI/CD pipelines
Any 1
Ansible / Terraform / infra - Puppet / Github / OpenShift / Open tofu Experience with large scale deployments using infrastructure-as-a-code, knowledge of best practices. Ability to configure load balancing and autoscaling, manage databases using Cloud SQL and Firestore, and implement authentication and security rules.
GCP Ability to implement/debug CI/CD on GCP platform using GCP services or integrating with other CI/CD tools. Experience in configuring/managing GKE, including deploying applications on an GKE cluster.
Non-technical skills Working experience in Agile methodologies (e.g. Scrum, Kanban, SAFe) Any 1
JIRA, ADO Ability to do rapid troubleshooting of issues along with Root Cause Analysis Team player with positive attitude Good communication skills Role PurposeThe purpose of this role is to lead DevOps team to facilitate better coordination among operations, development and testing functions by automating and streamlining the integration and deployment processes Do
Drive technical solution support to the team to align on continuous integration (CI) and continuous deployment (CD) of technology in applications Design and define the overall DevOps architecture/ framework to for a project/ module delivery as per the client requirementDecide on the DevOps tool & platform and which needs to be deployed aligned to the customers requirementCreate a tool deployment model for validating, testing and monitoring performance and align or provision for resources accordingly Define & manage the IT infrastructure as per the requirement of the supported software codeManage and drive the DevOps pipeline that supports the application life cycle across the DevOps toolchain from planning, coding and building, to testing, to staging, to release, configuration and monitoringWork with the team to tackle the coding and scripting needed to connect elements of the code that are required to run the software release with operating systems and production infrastructure with minimum disruptionsEnsure on boarding application configuration from planning to release stageIntegrate security in the entire dev-ops lifecycle to ensure no cyber risk and data privacy is maintainedProvide customer support/ service on the DevOps tools Timely support internal & external customers escalations on multiple platformsTroubleshoot the various problems that arise in implementation of DevOps tools across the project/ modulePerform root cause analysis of major incidents/ critical issues which may hamper project timeliness, quality or cost Develop alternate plans/ solutions to be implemented as per root cause analysis of critical problems Follow escalation matrix/ process as soon as a resolution gets complicated or isnt resolvedProvide knowledge transfer, sharing best practices with the team and motivate Team ManagementResourcing Forecast talent requirements as per the current and future business needsHire adequate and right resources for the team Train direct reportees to make right recruitment and selection decisions Talent Management Ensure 100% compliance to Wipros standards of adequate onboarding and training for team members to enhance capability & effectivenessBuild an internal talent pool of HiPos and ensure their career progression within the organizationPromote diversity in leadership positionsPerformance Management Set goals for direct reportees, conduct timely performance reviews and appraisals, and give constructive feedback to direct reports.Incase of performance issues, take necessary action with zero tolerance for will based performance issuesEnsure that organizational programs like Performance Nxtarewell understood and that the team is taking the opportunities presented by such programs to their and their levels belowEmployee Satisfaction and Engagement Lead and drive engagement initiatives for the teamTrack team satisfaction scores and identify initiatives to build engagement within the teamProactively challenge the team with larger and enriching projects/ initiatives for the organization or team Exercise employee recognition and appreciation Stakeholder InteractionStakeholder TypeStakeholder IdentificationPurpose of InteractionInternalProject ManagerRegular reporting & updatesApplication teams/ owners, application developers, release managersFor end to end CI, CD & monitoring Talent Transformation Team, Competency GroupPlan and support delivery of Technical Trainings, knowledge sharing
ExternalClientsDrive business growth and relationship management at senior levels through demonstration of Wipros technical differentiation CustomersFor using reference from the past casesAnalysts/AdvisorsDrive market recognition and referencability, influence market trends through technical thought leadership
DisplayLists the competencies required to perform this role effectively
Functional Competencies/ SkillSystems Thinking - Understanding of the Wipro system (interrelatedness, interdependencies and boundaries) and perform problem solving in a complex environment - ExpertLeveraging Technology - In-depth knowledge of and mastery over technology domain that commands expert authority respect- MasterSolution Focus - Apply design thinking to bring about new and novel solutions or changes in processes, products or the way business is conducted- ExpertFunctional/Technical Knowledge - Specific to the role/ function- MasterCompetency LevelsFoundationKnowledgeable about the competency requirements. Demonstrates (in parts) frequently with minimal support and guidance.
CompetentConsistently demonstrates the full range of the competency without guidance. Extends the competency to difficult and unknown situations as well.
ExpertApplies the competency in all situations and is serves as a guide to others as well.
MasterCoaches others and builds organizational capability in the competency area. Serves as a key resource for that competency and is recognised within the entire organization.
Behavioral CompetenciesFormulation & PrioritizationBusiness AcumenInnovationManaging ComplexityExecution excellencePassion for resultsTeam ManagementStakeholder ManagementDeliverNo.Performance ParameterMeasure1. Continuous Integration, Deployment & Monitoring100% error free on boarding & implementation2. CSATManage service tools Troubleshoot queriesCustomer experience3. Capability Building & Team Management% trained on new age skills, Team attrition %, Employee satisfaction score
Job Classification
Industry: IT Services & Consulting
Functional Area / Department: Engineering - Software & QA,
Role Category: DevOps
Role: DevOps Manager
Employement Type: Full time
Contact Details:
Company: Wipro
Location(s): Bengaluru
Keyskills:
DevOps
Continuous Deployment
Github
Continuous Integration
OpenShift
Ansible
Puppet