Product Operations Associate (Looking For MBA Freshers or 1 year exp)
- Akamai
- 0 - 1 years
- Bengaluru
- 2 months ago
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Job Description
Join our Product Operations Team!
Our Product Operations Team owns all aspects of the product lifecycle. Partnering with internal teams, we set up product and pricing information in Akamai's Product Catalogs and free up resources on Akamai's Network once prospects/customers churn. We are focused on delivering operational excellence while working in a Energetic environment.
Be part of improving our customer experience!
You will coordinate business with technical teams across Akamai. Collaborating with internal stakeholders, you will manage the operational delivery of Akamai's products, pricing and de-provisioning functions. You will coordinate all aspects of the product life-cycle and the delivery of key cross-organizational strategic programs.
As a Product Operations Analyst Associate, you will be responsible for:
- Understanding Akamai internal systems, data sources, and processes
- Collaborating with cross functional teams in order to Deprovision accounts with due diligence per the set targets
- Updating and maintaining the Product Catalog, Product Pricing and related systems per the set cadence
- Building efficient relationships with the Product Management and other stakeholders
- Facilitating communication and issue resolution between IT and PDG for launch-related issues as the key SME.
Do what you love
To be successful in this role you will:
- Have Engineering and BCA/MCA. Have 1 year of overall experience in a business analyst/data analytics/analysis focused role.
- Have understanding of CRM systems, product catalogs and product life-cycle systems as part of an overall support strategy
- Have good interpersonal, organizational, problem solving and analytical skills Advanced Microsoft Office skills, particularly Excel. (complex pivot tables, formulas, basic macros)
- Have excellent written and verbal communications skills. Have Technical knowledge and SQL skills.
- Have Knowledge and experience in business process automation best practices and Atlassian suite (JIRA and Confluence)
Work in a way that works for you
FlexBase, Akamai's Global Flexible Working Program, is based on the principles that are helping us create the best workplace in the world. When our colleagues said that flexible working was important to them, we listened. We also know flexible working is important to many of the incredible people considering joining Akamai. FlexBase, gives 95% of employees the choice to work from their home, their office, or both (in the country advertised). This permanent workplace flexibility program is consistent and fair globally, to help us find incredible talent, virtually anywhere. We are happy to discuss working options for this role and encourage you to speak with your recruiter in more detail when you apply.
Connect with us on social and see what life at Akamai is like!
We power and protect life online, by solving the toughest challenges, together. At Akamai, we're curious, innovative, collaborative and tenacious. We celebrate diversity of thought and we hold an unwavering belief that we can make a meaningful difference. Our teams use their global perspectives to put customers at the forefront of everything they do, so if you are people-centric, you'll thrive here.
Working for you
At Akamai, we will provide you with opportunities to grow, flourish, and achieve great things. Our benefit options are designed to meet your individual needs for today and in the future. We provide benefits surrounding all aspects of your life:
- Your health
- Your finances
- Your family
- Your time at work
- Your time pursuing other endeavors
Our benefit plan options are designed to meet your individual needs and budget, both today and in the future.
About us
Akamai powers and protects life online. Leading companies worldwide choose Akamai to build, deliver, and secure their digital experiences helping billions of people live, work, and play every day. With the world's most distributed compute platform from cloud to edge we make it easy for customers to develop and run applications, while we keep experiences closer to users and threats farther away.
Join us
Are you seeking an opportunity to make a real difference in a company with a global reach and exciting services and clients? Come join us and grow with a team of people who will energize and inspire you!
Job Classification
Industry: IT Services & ConsultingFunctional Area / Department: Customer Success, Service & Operations, Role Category: OperationsRole: Operations - OtherEmployement Type: FreshersContact Details:
Company: AkamaiLocation(s): Bengaluru
Keyskills: Excel Product Catalog Operations SQL MS Office Tools
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