Typically leads solution design for a specific domain area such as Ethernet or Mobile Backhaul or a specific project within the domain
Responsible for the definition and evolution of the solution strategy for the assigned area
Overseas the solution design work of a small team in that area, providing leadership, direction setting, coaching and review/assurance of the output of the team
Provides technical direction, working closely with the relevant delivery manager and stakeholders in Business and Digital
Personally, delivers solution designs for specified product, business or operational functionality enhancements supporting Business Connectivity strategy in alignment with Enterprise Architecture roadmaps and guardrails
These designs could be driven by new product features, customer experience enhancements, operational improvements or network/technology change.
Develops robust recommendations, proposals and scope of work documents e.g. feasibility studies, including estimated solution costs, timescales and phasing proposals
Ensures solutions give excellent customer and colleague experience
Be recognised as a key contributor who is able to provide expert advice to colleagues and senior stakeholders
Provide expert advice to ensure rapid resolution of operational live issues
Skills and Experience
Skills:
Advanced knowledge of telecommunications business connectivity services and relevant emerging network/software technologies
Expert Solution Architect including solution option decision making and road-mapping
Demonstrated leadership capabilities
Proactive
Excellent communicator
Strong collaboration skills
Strong interpersonal skills
Strong problem-solving ability
Stakeholder management
Delivery oriented
Educated to degree level or equivalent in engineering or computer science, ideally member of a relevant professional institution Agile/DevOps methodology
Experience:
Track record of leading solution architecture and design deliveries, including initial solution architecture determination and road-mapping
Delivering on time and to budget
Knowledge of OSS either as a, component designer, solution designer or tester
Experience of OSS delivery cycle
Experience of process/operational change delivery
Business Connectivity Products knowledge
Understanding of the OSS stack supporting the domain/product area across L2C, T2R PB
Leadership Accountabilities
Leading inclusively and safely: Inspiring and building trust through self-awareness, honesty and acting with integrity
Owning outcomes: taking the right decisions that benefit the broader organisation
Delivering for the customer: Executing brilliantly on clear priorities that add value to our customers and the wider business
Commercially savvy: Demonstrating commercial focus, bringing an external perspective to decision-making
Growth mindset: Experimenting and identifying opportunities for growth, personally and for the wider organisation
Key Decisions
Decide upon the E2E solution
Decide how to meet the relevant architectural policies/guardrails
Decide how to meet regulatory, legal and contractual constraints
Determine how the solution will comply with the relevant security policies
Assure/Approve solution designs for the assigned area
Determine the right solution approach to deliver the expected benefits both to BT and the customer
Decide the allocation of resources to design deliverables
Decide the allocation of responsibilities to team individuals
Decide the technical recommendations and strategy for significant Business Connectivity deliveries
Job Classification
Industry: Telecom / ISPFunctional Area / Department: Engineering - Software & QA, Role Category: Software DevelopmentRole: Technical LeadEmployement Type: Full time