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Executive/Sr. Executive - Customer Care @ Primarc Projects

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 Executive/Sr. Executive - Customer Care

Job Description

1. Handle inbound and outbound calls to potential clients and existing customers.

2 Provide information about real estate projects, offers, and property details.

3 Generate leads and follow up with interested prospects.

4 Maintain and update the customer database with relevant details.

5 Coordinate with the sales team to schedule site visits and meetings

.6 Address customer queries and resolve concerns effectively.

7 Meet daily/weekly/monthly targets for calls and lead conversions.

8. Handle FtoF customers/prospects who may walk into office with or without appointment and make sure that the lead management system is being followed up on a regular basis.

Job Classification

Industry: Real Estate (Co-working)
Functional Area / Department: Customer Success, Service & Operations,
Role Category: Voice / Blended
Role: Customer Retention - Voice / Blended
Employement Type: Full time

Contact Details:

Company: Primarc Projects
Location(s): Kolkata

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Keyskills:   Customer Care customer service customer queries lead management system lead management

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Primarc Projects

The Primarc Group is a trailblazing company in multiple categories, from real estate and retail to e-commerce, angel investing and more. Across all businesses, it has a single unshakeable focus: to create value for everyone.