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Community Executive @ Smartworks

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 Community Executive

Job Description


Designation: Community Executive


Key Roles & Responsibilities:

  • Be the first level SPOC for customer level queries.
  • Manage reception during business hours.
  • Illustrate Smartworks' core values and strive to achieve our mission.
  • Support the Account Management team to achieve the following:
  • Create a welcoming and collaborative environment for our members through events and building relationships between members.
  • Ensure that your building is fully operational, and processes are running smoothly.
  • Assist with move-ins and move-outs; prepare and distribute member welcome packets.
  • Take direction from the Account Manager to support the Team as necessary.
  • Greet members and other people who come in for tours, track walk-ins, schedule tours, and send confirmation emails.

Skills & Qualification Required:

  • 1-2 years of work Experience in Hotel/coworking industry
  • Hospitality or other related degrees.
  • Thrive in a fast-paced environment while maintaining excellent attention to detail.
  • Strong communication, organization and project management skills

Job Classification

Industry: Real Estate (Co-working)
Functional Area / Department: Customer Success, Service & Operations,
Role Category: Customer Success, Service & Operations - Other
Role: Customer Success, Service & Operations - Other
Employement Type: Walk-ins

Contact Details:

Company: Smartworks
Location(s): Hyderabad

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Keyskills:   Front Office Management Communication Skills Guest Relations Leadership Skills

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₹ 2.5-4.5 Lacs P.A

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Smartworks

Smartworks is India's largest Workspace-as-a-services (WaaS) provider to Enterprises. Being the only flexible space operator, with a pan India presence in 9 key cities and over 30 centres, we cater to office space demands from large corporations.' With 14%, we stand first on Enterprise-fo...