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Walk In Drive - Content Moderation (Fresher) 12- April 25 @ Accenture

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 Walk In Drive - Content Moderation (Fresher) 12- April 25

Job Description

Walk-in Content Moderator (Fresher)


Role & responsibilities

  • Responsible for analyzing and reviewing user profiles, audio, videos, and text-based content and/or investigating, escalating and/or resolving issues that are reported by users or flagged by the system.
  • Review, classify and/or remove content according to client guidelines, using specific tools and channels.
  • Understand and remain updated on changing client policies and guidelines.
  • Investigate, resolve, and relay complex content issues to the broader Trust and Safety team Serve as an advocate for the user community.
  • Participate in process improvement initiatives that improve quality and efficiency of work.
  • Participate in continuous training programs and workgroup discussions for optimal development in the role.
  • Engage in conversation around socially sensitive topics with the purpose of keeping our communities safe.

Preferred candidate profile:

  • Strong emotional resilience, and stress-management skills
  • Excellent comprehension, communication and (English) Skills.
  • Strong attention to detail.
  • Deep familiarity and passion for the internet, internet platforms, and internet culture supported.
  • Ability to work well individually and as part of a team
  • Ability to work in rotations/shifts and non-standard work hours.

Perks and benefits:

Cab facilities will be provided, Medical benefits.

Job Classification

Industry: IT Services & Consulting
Functional Area / Department: Customer Success, Service & Operations,
Role Category: Non Voice
Role: Non Voice - Other
Employement Type: Walk-ins

Contact Details:

Company: Accenture
Location(s): Mumbai

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Keyskills:   Content Moderator Communication Skills Content Management Social Media Backend Process Content Moderation Content Review Bpo Non Voice English Language

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Accenture

Company DetailsAccenture in India