A Hotel & Restaurant Manager oversees all aspects of daily operations, ensuring smooth service, high customer satisfaction, and maximizing profitability, encompassing staff management, financial control, and ensuring compliance with regulations. Here's a more detailed breakdown of the responsibilities:I. Operational Management:Daily Operations:Oversee front-of-house and back-of-house operations, ensuring smooth flow and efficiency. Customer Service:Deliver exceptional customer service and address guest concerns promptly and effectively. Staff Management:Recruit, train, supervise, and evaluate staff, fostering a positive and productive work environment. Inventory Management:Manage inventory levels, order supplies, and ensure quality control. Menu Planning:Collaborate with chefs to plan and develop menus, considering customer preferences and profitability. Event Management:Coordinate special events and functions, ensuring smooth execution and customer satisfaction. Health and Safety:Ensure compliance with health and safety regulations, and maintain a clean and safe environment. Financial Management:Manage budgets, monitor expenses, and analyze financial performance to maximize profitability. Quality Control:Maintain high standards of food quality, service, and cleanliness. II. Key Skills and Qualities:Leadership: Strong leadership skills to motivate and guide staff.Communication: Excellent communication skills to interact with staff, customers, and vendors.Organizational Skills: Strong organizational skills to manage multiple tasks and priorities.Problem-Solving: Ability to identify and resolve issues quickly and effectively.Customer Service: Passion for providing exceptional customer service.Financial Acumen: Understanding of financial principles and budgeting.Conflict Resolution: Ability to mediate and resolve conflicts effectively.Time Management: Ability to manage time effectively and prioritize tasks.,
Employement Category:
Employement Type: Full timeIndustry: OthersRole Category: Technical / Process TrainingFunctional Area: Not SpecifiedRole/Responsibilies: hotel & Resturant manager Job in Naukripay