Assistant Manager-BFS043297 Job in Genpact
- Genpact
- 3 to 7 Yrs
- Other Haryana
- 2 months ago
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Job Description
- Genpact (NYSE: G) is a global professional services and solutions firm delivering outcomes that shape the future. Our 125,000+ people across 30+ countries are driven by our innate curiosity, entrepreneurial agility, and desire to create lasting value for clients. Powered by our purpose the relentless pursuit of a world that works better for people we serve and transform leading enterprises, including the Fortune Global 500, with our deep business and industry knowledge, digital operations services, and expertise in data, technology, and AI. Inviting applications for the role of Assistant Manager, BCM ! In this role, you would be responsible for leading all activities in a process while function as a Front-Line Manager who will keep a close tab on the daily performance metrics, drive performance management and drive new ideas for process improvement and streamlinin g Responsibilities Leading day to day operations and taking care of process metrics Proactive approach in recognizing emerging trends like potential frauds, accuracy, staffing challenges and fix them I dentify process anomalies and get those fixed Drive efficiency in teams every year Ability to communicate efficient with client and the process management on issues related to the subject Provide Critical VOC / observations or bring up patterns to the business in case of any anomalies Resources should have the ability to work and operate in a high volume and timeline environment to meet Service Level Agreements & customer demands. Proven ability to work with customers and efficient communicating anomalies Qualifications we seek in you! Minimum Q ualifications Strong Communication skills both written and verbal Should have good working knowledge of using Excel, Power- point Ability to manage and coordinate multiple assignments simultaneously in a deadline-driven, fast-paced environment required Good analytical and quantitative skills and the ability to see trends and patterns in data and translate data into decisions is required Proactive and enthusiastic to take on new challenges Excellent analytical skills with ability to problem solving Ability to work independently and manage own responsibilities Preferred Q Ualifications / Skills Excellent Interpersonal skills. Experience in managing a banking process Excellent analytical skills, MIS understanding, have a good knowledge of PowerPoint presentations Flexibility to quickly shift priorities, multi-task and prioritize simultaneous requirements in fast paced environment and balance all to completio n Job Assistant Manager Primary Location India-Gurugram Schedule Full-time Education Level Bachelor's / Graduation / Equivalent Job Posting Apr 4, 2025, 7:09:47 AM Unposting Date Ongoing Master Skills List Operations Job Category Full Time,
Employement Category:
Employement Type: Full timeIndustry: BPO / Call CenterRole Category: Not SpecifiedFunctional Area: Not SpecifiedRole/Responsibilies: Assistant Manager-BFS043297 Job in Genpact atContact Details:
Company: GenpactLocation(s): Other Haryana+ View Contact
Keyskills: Strong Communication skills Excel PowerPoint Analytical skills Problem solving Interpersonal skills
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