Keyskills: Energy Consulting Design Thinking Business Process Optimization Stakeholder Management Market Research Project Management Digital Transformation Cost Optimization Solution Architecture Analytics Team Management Communication Skills Interpersonal Skills Presentation Skills Analytical Skills
Roles and Responsibilities Handle customer calls to resolve their queries and concerns. Provide excellent customer service by listening actively, empathizing with customers' issues, and offering solutions. Maintain accurate records of all interactions with customers using CRM software. Collaborat...