Desired Candidate Profile
The successful candidate will become part of the customer facing division of the VMAX Engineering group, designing and implementing improvements to the VMAX product install base as well as developing solutions to complex customer issues. The successful candidate will be joining a team of engineers considered as systems experts with in depth source code knowledge and strong coding ability and widely recognized as engineers that help drive improvements and features of the highest quality with recovery, serviceability and Total Customer Experience the forefront of everything they do.
Role Overview
The ideal candidate will have software development experience in C programming or experience in debugging large scale C code bases.
Assignments include developing complex solutions, mostly written in C, to issues found in existing product features.
Assignments may also include assisting with new feature development, working closely with the development teams for assistance to design and implement, to ensure new features are released on time with quality.
Must be a self-starter, motivated, be well organized, and have the ability to thrive in a very fast-paced engineering environment.
Must be independent and capable of working as part of a remote team which is part of a wider globally dispersed organization.
Must be able to collaborate well with other engineer groups and voluntarily share information.
Key Responsibilities:
Take ownership of a functional area and independently resolve real-time customer issues, using advanced debug techniques and in depth code analysis.
Independently perform detailed root-cause analysis of critical events including assisting with full scale customer recreations and helping to develop fixes to resolve the underlying issue.
Assist in the development of new features and evolution of the current VMAX Microcode code base based on past customer experiences.
Where applicable and with development teams assistance, design, code, test and document changes to the code and be accountable for QA test cycle code validation through triage activities.
Education:
UG: B.Tech/B.E. - Any Specialization, Computers
PG: Any Postgraduate - Any Specialization
Doctorate: Doctorate Not Required
Contact Details:
Keyskills:
C
Software Development
Programming
Debugging
Install Base
Customer Experience
Data Structures
system programming
troubleshooting