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Process Associate - Commercial Leasing @ Genpact

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 Process Associate - Commercial Leasing

Job Description

    Genpact (NYSE: G) is a global professional services and solutions firm delivering outcomes that shape the future. Our 125,000+ people across 30+ countries are driven by our innate curiosity, entrepreneurial agility, and desire to create lasting value for clients. Powered by our purpose the relentless pursuit of a world that works better for people we serve and transform leading enterprises, including the Fortune Global 500, with our deep business and industry knowledge, digital operations services, and expertise in data, technology, and AI. Inviting applications for the role of a Process Associate - Cash Application We are looking for professionals with OTC demonstrated ability who have worked on SAP ERP- preferably in collections management and have a good understanding of upstream and downstream of Collection/Exceptions Responsibilities Respond to email /phone queries related to disputed cases Research and analyze the disputes/deductions in ERP Follow-up with various departments to get supporting documents/ info for dispute/deductions /resolution See opportunities and recommend solutions for process and automation improvements Daily reporting of individual portfolios to track and monitor the past dues and pending items Implement strategy to reduce turnaround time on Research and resolving issues in a manner to expedite all cases in order to avoid any adverse customer impact Work as a teammate to process any adhoc request in a timely manner. Deliver quality customer service by researching and responding to all internal & external partners inquiries quickly, effectively and professionally. Call out problems to senior staff members and or management as appropriate. Qualifications Minimum qualifications B.Com Freshers are eligible Excellent English interpersonal skills Preferred Experience Prior cash application experience! MS Excel knowledge JobProcess Associate Primary LocationIndia-Jaipur ScheduleFull-time Education LevelBachelor's / Graduation / Equivalent Job PostingJul 11, 2024, 9:21:23 AM Unposting DateSep 9, 2024, 1:29:00 PM Master Skills ListOperations Job CategoryFull Time,

Employement Category:

Employement Type: Full time
Industry: BFSI
Role Category: Not Specified
Functional Area: Not Specified
Role/Responsibilies: Process Associate - Commercial Leasing and

Contact Details:

Company: Genpact
Location(s): Jaipur

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Keyskills:   OTC SAP ERP Collections Management Process Automation Reporting Customer Service MS Excel Research Analysis

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Genpact

Genpact Headstrong Capital Markets is a global consulting and IT services company with a specialized focus in capital markets. With more than 20 years of experience consulting with 9 of the worlds top 10 investment banks, we are the world’s leading technology services provider for the fin...