EXCLUSIVE WALK-IN DRIVE FOR " order management from Telecome background - S&F at Jaipur on 21st Dec 2024 Greeting from Infosys BPM Ltd.,You are kindly invited for the Infosys BPM:: Walk-In Drive on 21st Dec 2024 at Jaipur. Note: Please carry copy of this email to the venue and make sure you register your application before attending the walk-in. Please mention Candidate ID on top of the Resume Interview Information: Interview Date: 21 Dec 2024 Interview Time: 09:30 Am till 12:30 Pm Interview Venue - Jaipur:: Hotel- Renest Jaipur Gopalpura Bypass Rd, near Ganga Jamuna Petrol Pump, Gangaram Nagar, New Aatish Market, Shanthi Nagar, Mansarovar, Jaipur, Rajasthan 302020 Documents to Carry: Please carry 2 set of updated CV(Hard Copy). Please carry Face Mask**. Carry any 2 photo Identity proof (PAN Card/Driving License/Voters ID card/Passport). Job Description:: Job Location: Jaipur Qualification: Any Graduates (15 years Graduation) Shifts: Night Shift Experience: 1 to 5 Years Role: Senior Process Executive/Process Specialist Roles & Responsibilities: Minimum 2 years of work experience preferably in any BPO set up with good communication. Learn and master the process quickly and meet the client requirement for high quality/accurate Service. Having a Hands-on experience in working on S&F Domain Order Management Having hands on experience in Order creation (Quote to cash), Order updating, Pricing Having knowledge on DIA, VPN, IA services Any Graduate (Graduation must as we dont recruit undergraduate). Flexible working in night shifts Be able to take ownership and responsibility of service request resolution Be able to handle Outbound/Inbound Regular/Escalated Transactions (Case & Call) on a timely manner through the official channels, which tackles transactional details (i.e. Status updates, actions and SLAs) Be able to take ownership and action on requests and actively coordinate work to completion Ensure non-disclosure of any client specific information and to maintain password integrity Be able to meet set goals for Reliability, Efficiency and Quality and adherence to meet the client Requirements Be able to assist with reports as assigned by Team Leader. Be able to take the additional responsibilities Be able to adhere and report information security related incidents without any delay to the right authority. i.e. All information-related incidents, losses Regards, Infosys BPM Recruitment team.,
Employement Category:
Employement Type: Full timeIndustry: BPO / Call CenterRole Category: Not SpecifiedFunctional Area: Not SpecifiedRole/Responsibilies: Walkin For S&F-Order management-Telecome