Keyskills: Transformation BPM PM Design Thinking Business Process Optimization Stakeholder Management Value Chain Analysis Customer Journey Mapping Process Improvement Analytical Skills Communication Skills Interpersonal Skills Presentation Skills Lean Six Sigma
Roles and Responsibilities Handle customer calls to resolve their queries and concerns. Provide excellent customer service by listening actively, empathizing with customers' issues, and offering solutions. Maintain accurate records of all interactions with customers using CRM software. Collaborat...