Team Leader Call Center (only Healthcare)
- Oracle
- 2 to 6 Yrs
- Noida, Gurugram
- 2 months ago
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Job Description
- Felix Hospital is well equipped to provide a high quality of personalized care for all your health and medical requirements. ONLY CANDIDATES FROM HEALTHCARE INDUSTRY WILL BE CONSIDERED, NO OTHER INDUSTRY EXPERIENCE WILL BE ENTERTAINED. We are looking for a qualified TEAM LEADER for our Call Center to manage our team and provide effective guidance. You will be responsible for supervising, managing and motivating team members on a daily basis. As a TEAM LEADER, you will be the contact point for all team members, so your communication skills should be excellent. You should also be able to act proactively to ensure smooth team operations and effective collaboration. Ultimately, you should lead by setting a good example and engage the team to achieve goals. Responsibilities Create an inspiring team environment with an open communication culture Set clear team goals Delegate tasks and set deadlines Oversee day-to-day operation Monitor team performance and report on metrics Motivate team members Discover training needs and provide coaching Listen to team members feedback and resolve any issues or conflicts Recognize high performance and reward accomplishments Encourage creativity and risk-taking Suggest and organize team building activities Requirements and skills Candidate from Healthcare Industry will be preferred Minimum qualification: Graduation Proven work experience as a team leader or supervisor In-depth knowledge of performance metrics Good PC skills, especially MS Excel Excellent communication and leadership skills Organizational and time-management skills Decision-making skills Degree in Management or training in team leading is a plus point. Job Types: Full-time, Permanent Benefits: Commuter assistance Health insurance Paid sick time Paid time off Schedule: Day shift,
Employement Category:
Employement Type: Full timeIndustry: Medical / HealthcareRole Category: Not SpecifiedFunctional Area: Not SpecifiedRole/Responsibilies: Team Leader Call Center (only Healthcare)Contact Details:
Company: Felix HospitalLocation(s): Noida, Gurugram+ View Contact
Keyskills: Communication Skills Performance Metrics MS Excel Leadership Skills Team Leader Supervisor
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