Keyskills: Healthcare Consulting Design Thinking Business Process Optimization Stakeholder Management Market Research Commercial Strategy Strategy Implementation Customer Journeys Process Improvement Financial Analysis Quantitative Analysis Operating Models Business Development Change Management Sales Acumen Team Handling Writing Skills Analytical Skills Communication Skills Interpersonal Skills Presentation Skills Problemsolving
Roles and Responsibilities Handle customer calls to resolve their queries and concerns. Provide excellent customer service by listening actively, empathizing with customers' issues, and offering solutions. Maintain accurate records of all interactions with customers using CRM software. Collaborat...