Lead Software Engineer - OS Patching
- UKG
- 5 - 8 years
- Noida, Gurugram
- 2 months ago
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Job Description
Role: Lead Software Engineer - OS Patching
Location: Noida
About UKG:
UKG is a leading provider of HR, payroll, and workforce management solutions for all people. We are committed to empowering organizations with innovative technology and exceptional service.
Role Description:
UKG is seeking a highly skilled and motivated Cloud Infrastructure Engineer to join our experienced team responsible for the critical function of OS patching. This role requires a strong hands-on approach and a deep understanding of OS patching methodologies and best practices.
As a Cloud Infrastructure Engineer, you will be responsible for the administration and support of our backup infrastructure and environments within our 24x7 Cloud and Hosted Operations Center. You will play a key role in developing and deploying efficient solutions to optimize the performance and security of UKG's Cloud & Hosted environment.
Responsibilities:
- OS Patching Management:
- Deploy and manage OS patching solutions using tools like Tanium or equivalent.
- Troubleshoot and resolve OS patching issues, conducting Root Cause Analysis (RCA) to prevent recurrence.
- Maintain a consistently high success rate for OS patching, providing weekly trending reports and ensuring stable success percentiles.
- Manage escalations related to the OS environment.
- Infrastructure Support:
- Administer and support backup infrastructure.
- Deploy, support, and test Disaster Recovery strategies across multiple data center replications.
- Provide in-depth support for Windows Server environments.
- Leverage strong knowledge of VMware for infrastructure management.
- Operational Excellence:
- Review daily status reports and address any issues within the environments.
- Implement processes to standardize IT practices, procedures, capacity planning, and risk mitigation.
- Provide accurate monthly forecast planning.
- Collaborate with Technical Operations and other teams to coordinate and resolve issues.
- Fine-tune configurations through collaboration with various technical infrastructure teams.
- Security & Compliance:
- Present security audits and manage security controls related to OS patching.
Qualifications:
- Bachelors degree in Computer Science or a related field.
- Minimum of 7 years of experience in a medium to large IT environment.
- Excellent communication skills, both written and verbal.
- Experience working within a multi-location team environment.
- Proficient in deploying and managing OS patching tools like Tanium or equivalent.
- Strong troubleshooting skills with a focus on preventing recurring issues.
- Solid understanding of VMware virtualization technologies.
- Extensive knowledge of Windows Server operating systems and OS patching methodologies.
- Experience in deploying, supporting, and testing Disaster Recovery solutions.
- Ability to manage escalations and prioritize tasks effectively.
- Experience in presenting security audits and managing security controls.
- Proven ability to collaborate effectively with cross-functional teams.
Job Classification
Industry: IT Services & ConsultingFunctional Area / Department: IT & Information Security, Role Category: IT Infrastructure ServicesRole: Data Centre Ops and Server ManagementEmployement Type: Full timeContact Details:
Company: UKGLocation(s): Noida, Gurugram
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