Job Description
Work Exp: 4+ years
Work location: Noida
Digital Sales - Customer Retention & Success
The role will involve in renewing the Support and Subscription contracts for various SaaS based products at HCL (channel and direct). Key objectives are maximizing annual contract value, securing long-term (3+ year) renewal contracts and achieving on-time renewal contract closure. The Digital Sales Rep will have a defined customer base within HCL Software product family (AppScan, BigFix, Commerce, Connections, Digital Experience, Notes Domino and Unica etc...) and will be responsible for all aspects of the renewal sales cycle with assigned clients. The DSR will be responsible for maintaining focus on near term (current quarter) as well as longer term (multiple quarters out) renewals
Essential Duties and Responsibilities
- Lead the renewal sales cycle from proposal stage through contract execution.
- Achieve / exceed quarterly renewal targets
- Maximize renewal revenue
- Drive on-time or early renewals
- Sell extended term contracts (>3 Years)
- Accurately forecast quarterly renewal revenue
- Identify, up-sell & cross-sell opportunities within dedicated client base
- Collaboratively work across internal LOB's to achieve objectives
- Identify "at-risk" renewal clients early in the cycle and construct the action plan to ensure a successful, timely renewal
- Provide continuous feedback to management on both successes and challenges of the business
Essential Knowledge, Skills, Abilities, and Background
- Strong track record of sales accomplishments leading commercial negotiations in a quota-carrying role
- Prior working experience on CRM tools
- Experience with SaaS business process solution offerings
- Proven expertise working with the executive level in client environments, as well as with procurement and business owners (sales, IT, service orgs.)
- Understanding of legal terms in SaaS contracts (at a minimum, contract experience in Enterprise Software or Technology Service agreements)
- Ability to effectively negotiate in both challenging and collaborative sales engagements
- Ability to excel in a high-energy, quarterly-results driven sales culture
- Team player who will work within the company to continue improving organization processes
- 3-7 Years sales experience in technology-based company
Intermediate / advanced Excel skills, experience in Word, PowerPoint and CRM systems
German language proficiency is must.
Send resumes to: pr*******e@***.com
Job Classification
Industry: IT-Software, Software Services
Functional Area: Sales, Retail, Business Development,
Role Category: Corporate Sales
Role: Corporate Sales
Employement Type: Full time
Education
Under Graduation: Graduation Not Required, Any Graduate in Any Specialization
Post Graduation: Any Postgraduate in Any Specialization, Post Graduation Not Required
Doctorate: Doctorate Not Required, Any Doctorate in Any Specialization
Contact Details:
Company: Hcl Technologies
Location(s): Noida, Gurugram
Keyskills:
Java
Hibernate
Rest
Algorithms
Data Structures
Javascript
Groovy
SQL