Lead - Atlassian Administration
- Omnicom Media Group
- 4 - 7 years
- Bengaluru
- 2 months ago
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Job Description
Annalect is currently seeking an experienced Lead JIRA Administrator to join our Technology team, onsite in one of our 5 offices in India. In this role, you will play a crucial part in supporting Annalect's extensive Atlassian Cloud ecosystem, which includes JIRA Software, Service Desk, Confluence, Bitbucket, Bamboo, and other related tools.
As a Lead JIRA Administrator, you will be responsible for all aspects of administration, configuration, and maintenance of JIRA products and serve as the subject matter expert (SME) and primary point of contact for the adoption of any additional Atlassian products. You will also be leading a team of Atlassian Administrators as People manager and strategize the management of the Atlassian instance for the Organization at Enterprise level.
We are looking for a candidate who possesses strong analytical skills, attention to details, and the ability to lead the team to collaborate effectively with cross-functional teams. If you are passionate about leveraging JIRA and Atlassian tools to drive efficiency and productivity, we would love to hear from you.
- Perform a day-to-day administration and support for Atlassian Cloud tools, including JIRA Software, JIRA Service Management, Confluence, Bitbucket, Bamboo and StatusPage.
- Configure and maintain the Atlassian tools to meet the needs of the business and follow the established Annalect standards.
- Collaborating with other agencies, and internal teams to integrate Atlassian tools with other systems.
- Manage permissions, and access control via Atlassian Access for corresponding tools and projects.
- Develop, POC and maintain custom marketplace plugins, workflows, and reports as needed.
- Create training curriculums for various Atlassian users, and provide trainings as needed.
- Stay up-to-date with the latest Atlassian tools and technologies.
- Promote use of Global and Project JIRA Automation across existing projects, to optimize operational processes and save FTE time.
- Develop best practices for administering Jira as effectively as possible over the long term.
- Other duties as directed from time to time.
- Create comprehensive documentation to cover Atlassian Cloud ecosystem management, and standards for shared Atlassian components.
- Monitor Audit logs of Atlassian products to identify any anomalies in the tools usage.
Required Skills
- 8-10 years of relevant experience, with at least 3 years of administering Atlassian Cloud tools in a corporate environment.
- Ability to write custom JQL (Jira Query Language) and use it for creating Dashboards, Reports, and subscriptions.
- Ability to lead as a People manager
- Excellent understanding of JIRA workflows, permission schemes, notification schemes, screens schemes, etc.
- Ability to work in multi-vendor environment supporting large number of users.
- Experience working with DevOps and Agile processes and transform them into JIRA workflows.
- Experience with integrating DevOps tools, specifically pipeline tools, Gitlab, Jenkins, Bitbucket, UCD with JIRA.
- Certified in ACP-120 Jira Administration for Cloud, additional JIRA certifications are a huge plus
Qualifications/Requirements
- Bachelors degree in technology
- Worked understanding of Agile methodology and proven organizational and timeline management skills.
- Experience in coordination with multiple internal and external teams and stakeholders.
- Experience in building training programs and conduct training of other team members in Atlassian tools.
- Strong communication and collaborative skills.
- Drive industry standard on Atlassian tools and Agile practices.
- Proactive, self-motivated, and self-managed
Job Classification
Industry: Film / Music / EntertainmentFunctional Area / Department: Engineering - Software & QA, Role Category: DevOpsRole: Release ManagerEmployement Type: Full timeContact Details:
Company: Omnicom Media GroupLocation(s): Bengaluru
Keyskills: confluence analytical scheme configuration administration bitbucket tools coordination cloud training programs java devops ucd jenkins access control communication skills jira agile methodology workflow management skills documentation atlassian bamboo management gitlab agile
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Omnicom Media Group
At Annalect, we work with clients to develop data driven marketing strategies, powered by a connected system of technology, tools, consultants and digital activation. Drawing from the vast resources of our parent company Omnicom and spanning the globe in a variety of industry verticals, we are the d...
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