Customer Care Executive_ Semi Voice Process(Kannada & Malayalam) @ Allsec Technologies

Job Description

Job Title: Technical Support Executive (Voice Process)

Job Type: Full-time

Location: Velachery, Chennai

Shift: Day Shift (Rotational Week Offs)

Work Mode: Work from Home (Immediate joiners only)

Openings: 10

Job Description:

We are hiring Technical Support Executives for our Voice Process team. If you have good communication skills and are comfortable handling customer queries over calls, this role is for you!

Key Responsibilities:

• Handle inbound and outbound calls related to technical issues.
• Provide real-time troubleshooting support.
• Ensure customer satisfaction and follow process guidelines.
• Document and escalate issues when needed.

Requirements:

Experience: 0 to 3 years in Technical Support (Semi Voice Process).

Languages: English + any one regional language (Kannada, Hindi or Malayalam).

Skills: Good communication and problem-solving abilities.

Availability: Immediate joiners preferred.

If you're interested, share your resume with us. Feel free to refer candidates who match the role!

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Keyskills:   Escalations Semi Voice Voice Process Email Support Customer Support Non Voice Process Chat Support