Job Description
Role & responsibilities
Master Data Management, EDI Analyst, Process End Customer Purchase Orders, Pricing Analyst
Experience in SAP/ Legacy Applications and master data management
- Knowledge of credit review and analysis processes and tools
- Ability to work with different teams and stakeholders
- Attention to detail and accuracy
- Excellent communication and problem-solving skills
- Responsible for the development, implementation and maintenance of electronic data interchange (EDI) systems and processes for the shipping department
- Coordinate with internal and external partners to ensure timely and accurate exchange of EDI documents, such as invoices, purchase orders, shipping notices, etc.
- Troubleshoot and resolve any EDI issues or errors that may occur during the data transmission or processing
- Use various client applications, such as SAP, Seeburger, and other legacy applications, to monitor, validate and update EDI data
- Process intercompany orders from various sources and platforms.
- Use CPMS and other legacy applications to enter, update, and verify order information.
- Review and maintain all crucial audit and shipping information for order processing, such as customer details, payment terms, delivery dates, etc.
- Coordinate with internal and external stakeholders to ensure timely and accurate order fulfillment.
- Resolve any issues or discrepancies related to order processing, such as missing data, inventory shortages, invoice errors, etc.
- Monitor and report on order status, performance, and metrics.
Follow company policies and procedures for order processing and compliance
Preferred candidate profile
- Bachelor's degree in Finance, Accounting, Business Administration, or a related field.
- Experience with SAP, SharePoint, and other financial applications.
- Strong analytical skills and attention to detail.
- Excellent communication and interpersonal skills.
- Ability to work independently and as part of a team.
- Proficiency in Microsoft Office Suite (Excel, Word, PowerPoint).
Perks and benefits
Job Classification
Industry: BPM / BPO
Functional Area / Department: Customer Success, Service & Operations,
Role Category: Voice / Blended
Role: Customer Onboarding - Voice / Blended
Employement Type: Full time
Contact Details:
Company: Cognizant
Location(s): Chennai
Keyskills:
Communication Skills
Pricing Analysis
MDM
EDI
SAP MDM
Purchase Order
Customer Data Management