Genpact Hiring For Voice roles_(Hindi+English)_Hyderabad Location
- Headstrong
- 0 years
- Hyderabad
- 2 months ago
- Email to a friend
- Report this job
Job Description
Ready to shape the future of work?
At Genpact, we don't just adapt to change we drive it. AI and digital innovation are redefining industries and were leading the charge. Genpacts AI Gigafactory, our industry-first accelerator, is an example of how were scaling advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. From large-scale models to agentic AI, our breakthrough solutions tackle companies most complex challenges.
If you thrive in a fast-moving, tech-driven environment, love solving real-world problems, and want to be part of a team thats shaping the future, this is your moment
Genpact (NYSE: G) is an advanced technology services and solutions company that delivers lasting value for leading enterprises globally. Through our deep business knowledge, operational excellence, and cutting-edge solutions we help companies across industries get ahead and stay ahead. Powered by curiosity, courage, and innovation, our teams implement data, technology, and AI to create tomorrow, today. Get to know us at genpact.com and on LinkedIn, X, YouTube, and Facebook
Genpact Hiring for Customer Service: Voice Roles (English & Hindi) || Hyderabad
Languages known: Hindi + English
Work Location: Hyderabad (Only work from office)
Shifts: Flexible with any shift
Responsibilities
- Respond to customer queries and customer's concern
- Provide support for data collection to enable Recovery of the account for end user.
- Maintain a deep understanding of client process and policies
- Reproduce customer issues and advance product bugs
- Provide excellent customer service to our customers
Qualifications we seek in you
Minimum qualifications
- Graduate (Any Discipline except Law). We are not considering undergraduates/result awaited candidates/pursuing candidates for these roles.
- Freshers are also eligible. Candidates with previous exp. (1-2 years) in voice/non voice process can also appear for interview
- Candidate should be able to Read/speak/comprehend in Hindi and English languages
Why join Genpact?
- Be a transformation leader Work at the cutting edge of AI, automation, and digital innovation
- Make an impact Drive change for global enterprises and solve business challenges that matter
- Accelerate your career Get hands-on experience, mentorship, and continuous learning opportunities
- Work with the best Join 140,000+ bold thinkers and problem-solvers who push boundaries every day
- Thrive in a values-driven culture Our courage, curiosity, and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress
Come join the tech shapers and growth makers at Genpact and take your career in the only direction that matters: Up.
Lets build tomorrow together.
Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation.
Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training.
Job Classification
Industry: BPM / BPOFunctional Area / Department: Customer Success, Service & Operations, Role Category: Customer Success, Service & Operations - OtherRole: Customer Success, Service & Operations - OtherEmployement Type: FreshersContact Details:
Company: GenpactLocation(s): Hyderabad
Keyskills: Customer Care Hindi Voice BPO Customer Service International Call Center Semi Voice Calling KPO Voice Process Email Process Voice Support English Customer Support Chat Email support Web Chat Domestic Process
Similar positions
Headstrong
HEADSTRONG SERVICES INDIA PRIVATE LIMITED Headstrong (www.headstrong.com) is a global IT consulting firm with specialized focus in financial services. In particular, we are a world’s leading offshore outsourcing company focused in the capital markets and secu...
Job Listings
We are in open beta version of website, please let us know if any issues, at: info(at)indigojobs.in