Assistant Manager - Service Line @ Omega Healthcare

Key Responsibilities:

• Lead and oversee the deployment of BI solutions, dashboards, and reports to monitor and analyze revenue cycle performance metrics, financial data, and operational KPIs.
• Collaborate closely with cross-functional teams, including Client Partners, billing / AR specialists, and revenue cycle management stakeholders, to understand their analytics needs and translate them into effective BI solutions.
• Mentor and guide a team of BI professionals
• Continuously evaluate and recommend improvements to existing BI solutions, processes, and technologies to enhance efficiency and effectiveness.
• Identify opportunities for process automation, data mining, and predictive analytics to optimize revenue cycle operations and drive cost savings.
• Stay up-to-date with emerging trends, technologies, and best practices in healthcare revenue cycle management and Business Intelligence.

Qualifications and Requirements:

• Bachelors degree
• Minimum of 2 years of experience in team leader role, with a strong focus on healthcare revenue cycle management.
• Proven experience in leading and managing RCM projects, teams, and stakeholder communications.
• Expertise in BI tools and technologies (e.g., MS Excel, data visualization, reporting tools) used in healthcare analytics.
• Strong understanding of healthcare revenue cycle processes, including patient access, coding, billing, collections, and denial management.
• Knowledge of healthcare data standards, terminologies, and coding systems (e.g., ICD, CPT, HCPCS, KPIs etc.).
• Excellent communication, presentation, and interpersonal skills to effectively collaborate with cross-functional teams and stakeholders.
• Strong analytical and problem-solving abilities to identify business needs and translate them into actionable insights.
• Ability to lead, mentor, and develop a team of BI professionals.
• Good project management and organizational skills to handle multiple BI initiatives simultaneously.

Certifications (Optional but Preferred):

• Relevant BI or Data Analytics certifications from vendors like Microsoft, Tableau, or others.
• LSSGB / LSSBB