Job Description
Job Description:
Resolve Customer queries and Complaints
Troubleshooting of technical issues related to customers services
Assist the customers on queries regarding their Products and Services via CHAT or Voice
Ability to analyze information and evaluate results to choose the best solution and solve problems
Ensure that appropriate steps were taken to resolve customers problems and providing feedback accordingly
Conduct quality monitoring on voice calls and chats
Interview Time: 10:00 AM to 7:00 PM Please carry following documents for Interview: Updated Resume
Any ID Proof
Interview Time: 10:00 AM to 7:00 PM
Address - 2nd Floor, Tower A & B, DLF Infocity Developer, Rajiv Gandhi Chandigarh Technology Park, Kishangarh, Chandigarh, 160101 Interested candidate can also send resume at
so*********1@ec***x.com
contact Person : Soma
Contact Number : 7087561***
Required Candidate profile
Desired Candidate Profile:
Any Under graduate Fresher/Graduate Fresher are eligible
Any experience up to 4 years are also eligible
Flexible to work in Night Shifts / 24*7
Excellent verbal, written communication and listening skills
Should have good command over English Grammar and Fluency in English
Job Classification
Industry: BPO, Call Centre, ITeS
Functional Area: ITES, BPO, KPO, LPO, Customer Service, Operations,
Role Category: Voice
Role: Voice
Employement Type: Freshers
Education
Under Graduation: Graduation Not Required, Any Graduate in Any Specialization
Post Graduation: Post Graduation Not Required, Any Postgraduate in Any Specialization
Doctorate: Doctorate Not Required, Any Doctorate in Any Specialization
Contact Details:
Company: eClerx Services Ltd.
Location(s): Panchkula
Website: https://eclerx.com/
Keyskills:
BPO
US Shift
KPO
Inbound
Troubleshooting
UK Shift
Outbound
Customer Care Executive
Technical Support
Fresher
Call Center
Voice
International BPO