The purpose of this role is to analyse, identify, rectify & recommend specific improvement measures that help in the security posture of the organization by protecting the sensitive information
No.
Performance Parameter
Measure
1.
Customer centricity
Timely security breach solutioning to end users, Internal stakeholders & external customers experience
2.
Process Adherence
Adherence to SLA??s (90-95%), response time and resolution time TAT;
Keyskills: Cyber Security security operations security monitoring root cause analysis risk analysis