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Associate Analyst - U1(content Operations - Fulltime)/ Non-it(hyd-wfo) @ Tech Mahindra

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 Associate Analyst - U1(content Operations - Fulltime)/ Non-it(hyd-wfo)

Job Description

Greetings from Tech Mahindra!


We are currently hiring for Associate- Content Operations Coordinator - U1 to work with our internal team here in Hyderabad (WFO).

Role: Associate- Content Operations Coordinator  - U1 (Permanent/Full time)

Designation on papers: Associate Analyst - BPS/U1
Positions: 3
Payroll: Tech Mahindra
Client: UK based (500 years old publishing house)
Locations: Hi-Tech city, Hyderabad (2-way transportation will be provided with in the radius of 30Kms)
Exp: Freshers

Work Mode: Work from office

Interview Mode: In-person
Shift: UK Shift (12PM till 9:30PM, Mon to Fri/ Fixed week offs on Sat & Sun)


NOTE: Candidates who completed their graduation in 2024 only can apply. Also, candidates who completed B.Tech are not eligible to apply for this job.


Principal Accountabilities:

  • Work closely with the Academic Content Operations teams, based in UK and US, to provide administrative support as needed.
  • Carry out technical & proof checks on content files and circulate feedback (e.g. PDFs, covers)
  • Assess the quality of images and request resupplies where appropriate.
  • Data entry including into internal databases and workflow-management systems like ScholarOne
  • Raise purchase requisitions, purchase orders and service entry sheets in SAP on behalf of colleagues and sending for payments
  • Understanding legal requirements, managing copyright documents and creating contracts
  • Chasing payments and transactions on behalf of authors
  • Processing post-publication corrections
  • General administration (i.e. booking meetings for colleagues, raising CDRFs, Quickflows etc.)
  • Create and circulate a range of reports on departmental performance, exporting data from FileMaker to MS Excel
  • Cover images research
  • Project manage parts of the content production process
  • Liaise with key stakeholders both at Client side and externally, e.g. authors, suppliers and freelancers

Required:

  • Graduation in any field.
  • Excellent communication skills (Both written and verbal)
  • Should be able to do stakeholder management on calls and emails. Need strong email drafting skills.
  • Need hands-on experience with MS Excel.

Interested candidates can share their CV at me***********i@te*********a.com or can text me on my whats app: 7303647***


Regards,

Megha Khilwani,

Associate Recruiter - TA

Tech Mahindra

Job Classification

Industry: BPM / BPO
Functional Area / Department: Customer Success, Service & Operations
Role Category: Voice / Blended
Role: Non Tech Support - Voice / Blended
Employement Type: Freshers

Contact Details:

Company: Tech Mahindra
Location(s): Hyderabad

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Keyskills:   Fluent English Communication Skills fresher International Voice International BPO International Call Center Healthcare Bpo US Process Us Calling Australian Uk International Process Us Voice Process International Voice Process International Calling UK Process

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