Required Manager Banking Operations - Bangalore - Fintech Co.
- Excel HRS
- 6 - 11 years
- Bengaluru
- 2 months ago
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Job Description
Handling Success Rate Report, Reconciliation, Terminal Procurement & Conguration,
and Routing involves a set of key roles and responsibilities. Below are the
responsibilities for each area:
Success Rate:
Data Collection and Analysis: Ensure structured reporting matrix for
gathering data on the success rates of various processes or projects.
Generate Reports: Develop detailed reports highlighting success rates,
trends, and potential areas for improvement.
Metrics Denition: Dene key performance indicators (KPIs) and metrics
to measure success.
Presentation: Communicate ndings and insights to stakeholders through
presentations and reports.
Continuous Improvement: Identify areas for improvement and work
towards optimizing success rates. Routing:
Route Planning: Identify & develop ecient and cost-effective routing
plans for products, services, or information.
Optimization: Ensures continuous optimize routing strategies to improve
eciency and reduce costs.
Coordination: Collaborate with cross functional team, banks, and other
relevant teams to ensure seamless routing
Monitoring: Ensure the team will monitor real-time routing activities and
address any issues or deviations.
Compliance: Ensure compliance with routing regulations, policies, and
guidelines. Terminal Management:
Requirements Analysis: Understand the organization's terminal needs and
requirements.
Merchant Evaluation: Identify and evaluate potential merchants for
terminal procurement.
Negotiation: Reduction of TAT, terms, and pricing with across
banks/processor
Own & execute end to end process of Terminal Management Stream
Owns all Internal and External Stakeholders management
Reconciliation:
Data Verication: Ensure accurate and timely reconciliation of nancial,
operational, or other relevant data
Discrepancy Resolution: Ensure the investigation and resolution of any
nancial or operational records discrepancy within the given time frame
Documentation: Maintain detailed documentation of reconciliation
processes and outcomes
Compliance: Ensure adherence to regulatory and internal compliance
requirements and lead all the internal compliance call on behalf of
Reconciliation stream
Automation: Implement and optimize automated reconciliation processes
where applicable
Minimum Requirement:
7+ years of relevant operational experience in Payment Gateway industries
Should have clear understanding of PG Products and Features
Should clearly understand the pricing for PG Products & arrangement of
TID
Proven experience on identifying an opportunity of automation,
re-structuring the team in alignment to the organization goal along with
problem solving and managing ambiguity
Strong interpersonal skills and an ability to build rapport with our Banking
Partners as well as with the internal stakeholders. Also, have the quality to
inuence stakeholders as and when required
Adaptability and the capacity to handle multiple tasks simultaneously
Keeping abreast of industry trends and technologies related to the
respective domains
In addition to these specic responsibilities, the person handling these
roles should possess strong analytical skills, attention to detail, effective
communication skills (oral & written), team building & development
Candidates shall be comfortable to work in exible time including
weekends and holidays.
Job Classification
Industry: FinTech / PaymentsFunctional Area / Department: Customer Success, Service & OperationsRole Category: OperationsRole: Operations ManagerEmployement Type: Full timeContact Details:
Company: Excel HRSLocation(s): Bengaluru
Keyskills: Banking Operations Payment Gateways Payment Operations
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