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Team Leader - Call Centre @ Imarque Solutions

Home > Voice / Blended

 Team Leader - Call Centre

Job Description

Job description

We are looking for Team Leader with Call centre/ BPO experince, who can travel with us with our professional path


Responsibilities

Responsible for team Performance, Attrition and shrinkage. Prepare Daily reports. Manage and Handle all the team reports and improve performance on daily basis. Dialer Management exposure & usage is must. Knowledge of Excel & good working skills in Systems.


Required Candidate profile


Candidate with 2+yrs in Inbound and outbound Voice process from domestic Call center domain with strong Team Handling experience. Along with Tamil & good English, knowing any one languages - Kannada / Telugu must.

Preferred candidate profile

Perks and benefits

Job Classification

Industry: BPM / BPO
Functional Area / Department: Customer Success, Service & Operations
Role Category: Voice / Blended
Role: Customer Onboarding - Voice / Blended
Employement Type: Full time

Contact Details:

Company: Imarque Solutions
Location(s): Hosur

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Keyskills:   Dialer Management Call Center Operations team handling Shrinkage Control

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₹ 2.25-3 Lacs P.A

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Imarque Solutions

Company DetailsImarque Solutions Pvt. Ltd