Job description
We are looking for Team Leader with Call centre/ BPO experince, who can travel with us with our professional path
Responsibilities
Responsible for team Performance, Attrition and shrinkage. Prepare Daily reports. Manage and Handle all the team reports and improve performance on daily basis. Dialer Management exposure & usage is must. Knowledge of Excel & good working skills in Systems.
Required Candidate profile
Candidate with 2+yrs in Inbound and outbound Voice process from domestic Call center domain with strong Team Handling experience. Along with Tamil & good English, knowing any one languages - Kannada / Telugu must.
Preferred candidate profile
Perks and benefits
Keyskills: Dialer Management Call Center Operations team handling Shrinkage Control