Location - Kolkata & Gurgaon Kolkata - Only freshers can apply Gurgaon - 1-3 years maximum experience Role Description Communicating with clients to understand their needs and explain product value. Client Relationship Management. Building relationships with clients based on trust and respect. Collaborating with internal departments to facilitate client need fulfilment. Collecting and analysing data to learn more about consumer behaviour. Keeping accurate records pertaining to inventory and account notes. Maintaining updated knowledge of company products and services. Resolving complaints and preventing additional issues by improving processes. Identifying industry trends. Acting as a client advocate with a focus on improving the buyer experience. Qualifications Customer Service skills Experience in working with key clients or accounts is a plus Excellent communication and interpersonal skills Bachelors degree in Business Administration, Marketing, or related field Knowledge of CRM software is beneficial,
Employement Category:
Employement Type: Full timeIndustry: BFSIRole Category: Not SpecifiedFunctional Area: Not SpecifiedRole/Responsibilies: Junior Key Account Manager