Senior Manager - QA Test Automation
- Verizon
- 6 - 10 years
- Bengaluru
- 2 months ago
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Job Description
What youll be doing...
As a Senior Technical Manager for the Consumer security and FinTech development team you will lead the Operation (QA, Devops and Support) Team of Verizon Protect , Fraud prevention,cloud and Verizon Visa Card. You will have the opportunity to build a highly scalable secured platform for Security solutions. You will build products and services that will have a huge impact on how consumer security and Fintech platforms and solutions will be built in the future.
- Manage a high performing team of 5-10 engineers & engineering leads who work across QA, Devops and Support.
- Lead and Manage the QA, Devops and Support team, Providing Guidance, mentorship and support to the product like Consumer security, Identity, cloud and Fintech solution.
- Develop and implement a comprehensive QA strategy to ensure product Quality and customer satisfaction.
- Establish QA,Devops,Support Process, Standard and Best Practices to be followed across the organisation.
- Collaborate with Designers, Developers, Product Managers, DevOps, Support, and vendors to Define Quality standard, requirements, communicate issues, prioritise fixes, and ensure overall alignment with the Project Goal
- Monitor QA, Devops and Support Metrics and KPIs to track performance and effectiveness
- Conduct regular review/audit and inspections in Test execution results.
- Manage QA, Devops and Support resources, Budget and Timeline effectively.
- Manage SOW Creation and Renewal , Collaborate with Finance , Legal, sourcing ,Asset Team, Corporate security, onboarding Team to hire, onboard, manage and offboard SOW Vendor.
- Communicate QA Strategies, initiatives and results to senior management and stakeholders.
- To Evaluate the user interface(UI) and user experience (UX) to ensure ease of use, intuitive navigation, and overall user satisfaction
- Verify that all feature and functionality of the application works as expected according to the requirements
- To ensure that the Application functions correctly across different devices, Operation systems, screen sizes, and Resolution
- Assess the application's performance in terms of speed, responsiveness, and stability under various conditions such as different network speeds and device capabilities.
- Ensure platform infrastructure is stable and reliable with Auto scaling, Failover, Performance/Load Testing and Redundancy Testing
- Plan to Identify and Address potential security vulnerabilities such as data breaches, unauthorised access, and encryption issues.
- A good analytical aptitude to apply quality assurance principles to all aspects of work
- Strong organisation skills and the ability to work successfully with onshore and cross-functional team
- Continuously improve the QA Process based on the feedback received from the Team.
- Additionally, this role will drive AI Initiatives in QA, Devops and Support and act as a Scrum Master to ensure agile best practices.
What we are looking for
You will need to have:
- Bachelor's degree or six or more years of work experience.
- Experience in Quality Assurance/ Devops/Support with managing engineering teams.
- Strong Leadership and Team Building skills.
- Strong knowledge of QA, Devops and Support Methodologies, tools and processes.
- Experience in Leading and Managing QA, Devops and Support Team
- Excellent communication, analytical , problem solving and interpersonal skills
- Ability to prioritise and Manage multiple projects and tasks effectively.
- Expert in IOS and Android App automation using Robot Framework, Python, and Appium.
- Leverage AI for all the QA, Devops and Support work scope in the Automation.
- Should be able to integrate mobile automation suite with Device farm, Browser stack to leverage and trigger on different devices
- Experience with Xcode, Android Studio, ADB, and Charles Proxy
- Highly Skilled in Python programming and Requests Library for Backend Automation
- Knowledge of cloud technologies - AWS preferred
- Experience with containers and orchestration tools like Docker Kubernetes and EKS.
- Should have hands-on experience working in Jenkins, Git, Jira, Confluence, any test management system, etc.
- Good Understanding and working experience with Linux
- Hands-on experience in bash or some shell scripting.
Even better if you have:
- Ability to make meaningful technical and business trade-offs with extensive knowledge of data engineering tools, technologies and approaches.
- Lead distributed agile development processes and methodologies.
- Experience in AI-Driven Application Development (ML Models , AI Based security).
- Hands-on experience in QA Test Tools like Jmeter, Load runner, and POSTMAN.
In this hybrid role, you'll have a defined work location that includes work from home and assigned office days set by your manager.Scheduled Weekly Hours
40
Job Classification
Industry: Telecom / ISPFunctional Area / Department: Engineering - Software & QARole Category: Quality Assurance and TestingRole: Automation Test EngineerEmployement Type: Full timeContact Details:
Company: VerizonLocation(s): Bengaluru
Keyskills: Test Automation Jenkins Xcode Git Confluence Python programming shell scripting Quality Assurance Android Studio Jira
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