Workplace Technical Services Manager
- Jones Lang LaSalle
- 10 - 15 years
- Hyderabad
- 2 months ago
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Job Description
What this job involves:
Overall role
This position is responsible for technical and contractual quality assurance on behalf of an investment banking client to ensure a number of corporate real estate buildings are compliant to country, regional, global compliance and technical standards. The role influences design, commissioning, operations and capacity management of a portfolio of buildings.
Major Responsibilities
- Planned, predictive and corrective works owner
- Major works owner (power down planning, execution and new/refurbishment project management)
- Administer quality assurance and monitor outsourced critical works vendors to ensure equipment is maintained at a high standard
- Review the maintenance/service practices of M&E contractors to deliver quality work practices in line with the manufacturer recommendations, established processes, tools and documentation.
- Contract management of critical equipment contracts
- Capacity and utilization coordination, reviews and reporting for office tenancy and server rooms
- Engineering regulatory compliance management for the portfolio of buildings, along with compliance to client-stipulated Engineering Playbooks
- Incident management support including 24/7 on call for incident management in corporate real estate buildings
- Support and assist any installation, commissioning and programming of new office space to ensure plans, designs, scopes and goals are accurate
- Technical reporting submissions for portfolio objectives, regular meetings and portfolio performance
- Governance of as built drawings and OEM information
- Production and management of MOPS/SOPS/EOPS
- Management of lifecycle asset management and UPS component replacement
- Support for engineering standardization tasks across Asia Pacific
- Lead in-city technical training delivery
- Develop and implement innovation programs and processes that reduce utility costs, increase productivity, produce cost savings and share learnings with the wider team.
- Identify energy saving initiatives and work through to implementation and validation.
- Review of all maintenance reports to ensure maintenance is conducted appropriately and performance issues are actioned
Sound like you? To apply you need to have:
Ideal Experience
- Bachelors degree in an Engineering discipline
- Minimum of 10 years of relevant engineering management experience
- Thorough understanding of building services design and engineering management
- Ability to identify and implement opportunities for operational efficiency/improvements and implement agreed solutions
- Drive innovation / thought leadership / industry knowledge
- Excellent verbal and written communication skills as well as presentation skills
- Ability to develop and explain complex operational management information to senior audiences
- Be resilient, with high focus on achieving goals
- High energy, flourishes in fast pace, dynamic environments
- Customer centricity
- Comfortable working in a challenging environment as part of a team and is comfortable managing incidents and service failures
- Able to adapt in a fast-paced working environment and versatile in meeting client changing needs and requirements
- Strong analytical, organization and administration skills
- Experience working in Asia Pacific desired, specifically Australia
Critical Competencies for Success (with corresponding I am JLL behaviours)
Client Focus & Relationship Management I Value my Customers
- Demonstrates proactive & professional approach to customer service and stakeholder engagement
- Ability to interact with a wide range of client staff, including senior levels
- Ability to manage conflict and balance between client and firm requirements
People Management and Team Leadership I am a Team Player
- Ability to deliver requirements through a remote matrix-reporting team effectively, promoting open, constructive and collaborative relationships at all levels
Program Management & Organizational Skills I am Proactive
- Excellent planning & organizational skills to prioritize work and meet tight deadlines
- Proven ability to manage multiple and complex operational matters on a daily basis
Problem Solving & Strategic Thinking I am Innovative
- Capacity to deal with ambiguity and solve complex problems effectively
- Analytical, proven ability to solve problems using a quantitative approach
- Proven ability to employ holistic approaches and looks at long term solutions
Other Personal Characteristics
- Attention to detail
- Strives for compliance while being agile to adapt to business needs and change
- Natural communicator who enjoys engaging at all levels
- Self-motivated and confident
- Exhibits honesty & trustworthiness
- Open to new ideas & willing to challenge status quo
- Works well with diverse teams from various countries/cultures
Job Classification
Industry: Real EstateFunctional Area / Department: IT & Information SecurityRole Category: IT SupportRole: IT Support - OtherEmployement Type: Full timeContact Details:
Company: Jones Lang LasalleLocation(s): Hyderabad
Keyskills: Workplace Technical Services lifecycle asset management Program Management Technical Services Management Contract management Relationship Management Incident management engineering management capacity management
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JLL (NYSE: JLL) is a professional services and investment management firm offering specialized real estate services to clients seeking increased value by owning, occupying and investing in real estate. A Fortune 500 company with annual fee revenue of $5.2 billion and gross revenue of $6.0 billion, J...
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