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Executive-Sales @ Marriott

Home > Enterprise & B2B Sales

 Executive-Sales

Job Description


Contact appropriate individual or department (eg, Sales, Data Administration, Accounting) as necessary to resolve guest calls, requests, or problems.

  • Use sales techniques that maximize revenue while maintaining existing guest loyalty to Marriott, including up-selling.
  • Determine and give complimentaries to guests as gifts for their patronage (eg, rewards points, show tickets, gift certificates).
  • Promote awareness of brand image internally and externally.
  • Process requests for redeeming Marriott Rewards points.
  • Process all reservation requests, changes, and cancellations received by phone, fax, or mail.
  • Enter Marriott Rewards information into appropriate software when taking guest reservations.
  • Answer, record, and process all guest calls, requests, questions, or concerns.
  • Perform general office duties to support Sales Marketing (eg, filing, sending emails, typing, faxing).
  • Assist management in training and motivating employees; serve as a role model.
  • Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets.
  • Welcome and acknowledge all guests according to company standards; anticipate and address guests service needs; thank guests with genuine appreciation.
  • Speak with others using clear and professional language; prepare and review written documents accurately and completely; answer telephones using appropriate etiquette.
  • Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees.
  • Monitor the performance of others to ensure adherence to quality expectations and standards.
  • Read and visually verify information in a variety of formats.
  • Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance.
  • Perform other reasonable job duties as requested by Supervisors.
  • PREFERRED QUALIFICATIONS


    Education: High school diploma or G. E. D. equivalent.

  • Related Work Experience: At least 2 years of related work experience.
  • Supervisory Experience: No supervisory experience.
  • License or Certification: None






    At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity.

  • We actively foster an environment where the unique backgrounds of our associates are valued and celebrated.
  • Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates.
  • We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.

    • Job Classification

    Industry: Hotels & Restaurants
    Functional Area / Department: Sales & Business Development
    Role Category: Enterprise & B2B Sales
    Role: Branch Sales Executive
    Employement Type: Full time

    Contact Details:

    Company: Marriott
    Location(s): Visakhapatnam

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    Keyskills:   Supervisor Training Reservation Usage Sales Accounting Sales Executive Management Monitoring

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