Data Analyst
- Sutherland
- 7 - 12 years
- Chennai
- 2 months ago
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Job Description
Interested suitable candidates please contact ro**********y@su*************l.com
We are looking for candidates hands on experience in Data analyst role
expertise in SQL, Tableau and power BI
Quick Joiners preferred
Job Location is Chennai
Experience Level 8-13 Yrs
Minimum relevant experience of 6 Yrs in data analyst role.
Preferrable experience on Contact center data.
JD:
Sutherland is seeking a reliable and technical person to join us as an Associate Manager - Data Analyst. We are a group of hard-working and energetic individuals. If you are looking to build a fulfilling career and are confident you have the skills and experience to help us succeed, we want to work with you!
Objectives of this role
- Develop, implement, and maintain leading-edge analytics systems, taking complicated problems and building simple frameworks
- Identify trends and opportunities for growth through analysis of complex datasets
- Evaluate organizational methods and provide source-to-target mappings and information-model specification documents for datasets
- Create best-practice reports based on data mining, analysis, and visualization
- Evaluate internal systems for efficiency, problems, and inaccuracies, and develop and maintain protocols for handling, processing, and cleaning data
- Work directly with managers and users to gather requirements, provide status updates, and build relationships
Responsibilities
- Work closely with project managers to understand and maintain focus on their analytics needs, including critical metrics and KPIs, and deliver actionable insights to relevant decision-makers
- Proactively analyze data to answer key questions for stakeholders or yourself, with an eye on what drives business performance, and investigate and communicate which areas need improvement in efficiency and productivity
- Create and maintain rich interactive visualizations through data interpretation and analysis, with reporting components from multiple data sources
- Define and implement data acquisition and integration logic, selecting an appropriate combination of methods and tools within the defined technology stack to ensure optimal scalability and performance of the solution
- Develop and maintain databases by acquiring data from primary and secondary sources, and build scripts that will make our data evaluation process more flexible or scalable across datasets
Required skills and qualifications
- Eight or more years of experience mining data as a data analyst
- Proven analytics skills, including mining, evaluation, and visualization
- Technical writing experience in relevant areas, including queries, reports, and presentations
- Strong SQL or Excel skills, with aptitude for learning other analytics tools
Preferred skills and qualifications
- Bachelors degree (or equivalent) in Mathematics, Statistics or Computer Science
- Experience with database and model design and segmentation techniques.
- Strong programming experience with frameworks, including XML, JavaScript, and ETL
- Practical experience in statistical analysis through the use of statistical packages, including Excel, SPSS, and SAS
- Proven success in a collaborative, team-oriented environment
Job Classification
Industry: IT Services & ConsultingFunctional Area / Department: Data Science & AnalyticsRole Category: Data Science & Analytics - OtherRole: Data Science & Analytics - OtherEmployement Type: Full timeContact Details:
Company: SutherlandLocation(s): Chennai
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