Manager - Data Science (Gen AI) @ Blend 360

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Manager - Data Science (Gen AI)

Blend 360
8 - 12 years
Hyderabad
2 months ago
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Job Description

We are looking for an AI Engineer with experience in Speech-to-text and Text Generation to solve a Conversational AI challenge for our client based in EMEA. The focus of this project is to transcribe conversations and leverage generative AI-powered text analytics to drive better engagement strategies and decision-making.

The ideal candidate will have deep expertise in Speech-to-Text (STT), Natural Language Processing (NLP), Large Language Models (LLMs), and Conversational AI systems. This role involves working on real-time transcription, intent analysis, sentiment analysis, summarization, and decision-support tools.

Key Responsibilities

1. Conversational AI Call Transcription Development

Develop and fine-tune automatic speech recognition (ASR) models
Implement language model fine-tuning for industry-specific language.
Develop speaker diarization techniques to distinguish speakers in multi-speaker conversations.

2. NLP Generative AI Applications

Build summarization models to extract key insights from conversations.
Implement Named Entity Recognition (NER) to identify key topics.
Apply LLMs for conversation analytics and context-aware recommendations.
Design custom RAG (Retrieval-Augmented Generation) pipelines to enrich call summaries with external knowledge.

3. Sentiment Analysis Decision Support

Develop sentiment and intent classification models.
Create predictive models that suggest next-best actions based on call content, engagement levels, and historical data.

4. AI Deployment Scalability

Deploy AI models using tools like AWS, GCP, Azure AI, ensuring scalability and real-time processing.
Optimize inference pipelines using ONNX, TensorRT, or Triton for cost-effective model serving.
Implement MLOps workflows to continuously improve model performance with new call data.

Qualifications

Technical Skills

Strong experience in Speech-to-Text (ASR), NLP, and Conversational AI.
Hands-on expertise with tools like Whisper, DeepSpeech,

Job Classification

Industry: Advertising & Marketing
Functional Area / Department: Data Science & Analytics
Role Category: Data Science & Machine Learning
Role: Manager - Data Science
Employement Type: Full time

Contact Details:

Company: Blend 360
Location(s): Hyderabad

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Keyskills: ASR Transcription GCP Pharma Healthcare Life sciences Natural language processing Analytics Python text analytics

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Blend 360

BLEND360 is an award-winning, new breed Data Science Solutions Company focused on powering exceptional results to our Fortune 500/1000 clients and other organizations. We are a hyper growth company - born at the intersection of advanced analytics, data and technology. ...

Manager - Data Science (Gen AI) @ Blend 360

Home > Data Science & Machine Learning