Job Description
Wipro Limited (NYSEWIT, BSE507685, NSEWIPRO) is a leading technology services and consulting company focused on building innovative solutions that address clients most complex digital transformation needs. Leveraging our holistic portfolio of capabilities in consulting, design, engineering, and operations, we help clients realize their boldest ambitions and build future-ready, sustainable businesses. With over 230,000 employees and business partners across 65 countries, we deliver on the promise of helping our customers, colleagues, and communities thrive in an ever-changing world. For additional information, visit us at www.wipro.com.
About The Role _x000D_
Role Purpose _x000D__x000D_
The purpose o central quality analyst role is to conduct quality audits and perform analytics in different areas as defined by central quality team, supporting the project teams in ensuring higher client satisfaction
? _x000D_
Do _x000D__x000D_
1. Conduct process quality audits as per plan
_x000D__x000D__x000D_
Conduct various process audits as per guidelines and SPOs defined in QMS _x000D_
Prepare findings from the report and share it with the account/ project leadership on daily/ weekly/ monthly, as required _x000D_
Conduct weekly analysis to identify the error trends and for top 2 errors, conduct root cause analysis (RCA) _x000D_
Conduct calibration communication to communicate any changes from the client and conduct refresher trainings to bridge any skill gap due to these changes _x000D__x000D__x000D__x000D__x000D_
2. Conduct analysis, report generation and process compliance in different areas like metrics office, CAG, Process Definition
_x000D__x000D__x000D_
Ensure processes to be followed in Wipro in terms of all quality norms in the areas of project management and highlight potential risks _x000D_
Provide insights and process guidance to the projects as per the need _x000D_
Prepare timely dashboards, reports, insights and share with the central quality and delivery teams to ensure minimum client escalation _x000D_
From time to time highlight any critical escalations where the central quality teams intervention is required in any BU project team _x000D_
Automate the report generations etc to ensure minimization of non-value added tasks, ensuring maximum utilization of existing platforms and their increased adoption _x000D_
? _x000D_
Deliver _x000D__x000D__x000D__x000D__x000D_
No. _x000D_
Performance Parameter _x000D_
Measure _x000D__x000D__x000D_1. _x000D_Quality Standards _x000D__x000D__x000D_
Timely generation of reports, dashboards, insights to the respective team _x000D_
Accuracy of the data _x000D_
Feedback from the project teams on the insights _x000D_
Quality of insights shared with the team _x000D__x000D__x000D__x000D__x000D_
? _x000D_
? _x000D_
Mandatory
Skills: API Automation Testing_x000D_. Experience5-8 Years_x000D_. Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention. Come to Wipro. Realize your ambitions. Applications from people with disabilities are explicitly welcome.Job Classification
Industry: IT Services & Consulting
Functional Area / Department: Quality Assurance
Role Category: Business Process Quality
Role: Quality Analyst
Employement Type: Freshers
Contact Details:
Company: Wipro
Location(s): Hyderabad
Keyskills:
quality audit
root cause analysis
api automation
quality analysis
rca
software testing
automation testing
manual testing
process audit
java
selenium
mobile application testing
qms
api
testng
web application testing
api testing
process quality