Process Associate Executive/ Voice, Non voice/ Technical Support
- Hyres India
- 0 - 1 years
- Hyderabad
- 2 months ago
- Email to a friend
- Report this job
Job Description
- Process Execution and Monitoring: Process Associates execute and manage specific business processes according to company guidelines.
- Data Accuracy and Efficiency: They ensure the accuracy and efficiency of data entry, analysis, and reporting.
- Collaboration and Improvement: They collaborate with team members to streamline and improve existing processes.
- Compliance and Quality: They uphold quality and compliance standards while carrying out their tasks.
- Communication and Support: They provide accurate and timely communication with internal and external stakeholders.
- Troubleshooting and Issue Resolution: They may be involved in troubleshooting process-related issues and finding solutions.
- Documentation and Reporting: They may be responsible for creating process reports and maintaining documentation.
- System and Process Knowledge: They maintain a strong understanding of relevant systems, processes, and procedures.
- Administrative Support: They may provide administrative support for various processes, such as inventory control, data entry, and payment processing.
Examples of Industries and Specific Roles:
- Manufacturing: Process Associates in manufacturing may be involved in monitoring production processes, ensuring equipment is maintained, and complying with safety and quality guidelines.
- Finance: In finance, they might be responsible for monitoring loan application and approval processes.
- Customer Service: Process Associates in customer service may handle inbound calls and emails, providing customer support and resolving inquiries.
- BPO (Business Process Outsourcing):They may work in BPO companies providing administrative support for various processes.
Skills Required:
- Attention to Detail: Accuracy and precision are crucial for Process Associates.
- Communication Skills: Effective communication is essential for interacting with stakeholders and resolving issues.
- Organizational Skills: Process Associates need to be organized to manage multiple tasks and ensure processes run smoothly.
- Problem-Solving Skills: They need to be able to identify and resolve process-related issues.
- Computer Skills: Proficiency in common computer applications, such as Microsoft Office, is often required
For Interview slot confirming speak with HR Veda 8056905***
Job Classification
Industry: BPM / BPOFunctional Area / Department: Customer Success, Service & OperationsRole Category: Customer SuccessRole: Customer Success AssociateEmployement Type: Full timeContact Details:
Company: Hyres IndiaLocation(s): Hyderabad
Keyskills: O2C Collections Non Voice Process Order Management Technical Support O2C Billing Quote To Cash o2c TDS Payment Collection Tally ERP Gst Voice Process Kyc Verification Accounts Payable Accounts process O2C Cash Application Order To Cash Analysts Order Processing
Similar positions
Job Listings
We are in open beta version of website, please let us know if any issues, at: info(at)indigojobs.in