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Quality and Process Excellence Lead @ Wipro

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 Quality and Process Excellence Lead

Job Description


 About The Role  _x000D_Role Quality and Process Excellence Lead ? _x000D_Do
  • Supporting process excellence initiatives and drive improvement projects in a complex and fast paced environment.
  • Driving benchmarking and best practices deployment across accounts.
  • Identifying process gaps & improvement opportunities to infuse efficiency and effectiveness into business processes.
  • Understand potential customer dis-satisfaction drivers and proactively mitigate any CSAT risks.
  • Work closely with customers and operations leadership team to identify improvement opportunities and drive them to closure.
  • Driving projects to improve and maintain the profitability of the process.
  • Leading and ensuring governance for Quality/ Process Excellence initiatives for Large Engagements.
  • Drive a culture of process improvement using tools like Six Sigma, Lean and Kaizen.
  • Drive standardization practices and ensure strict compliance in internal and client defined processes.
  • Ensure all process metrics are met.
  • Lead consulting assignments and deliver business value to the customers through quality initiatives.
  •  ? _x000D_ ? _x000D_ ? _x000D_

    Job Classification

    Industry: IT Services & Consulting
    Functional Area / Department: Quality Assurance
    Role Category: Business Process Quality
    Role: Process Excellence / Six Sigma Manager
    Employement Type: Full time

    Contact Details:

    Company: Wipro
    Location(s): Hyderabad

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    Keyskills:   six sigma process excellence process improvement kaizen lean project management workday six sigma black belt program management business analysis business excellence quality assurance operational excellence agile eib core connector

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