Assistant Manager Sales
- Marriott
- 4 - 7 years
- Kolkata
- 2 months ago
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Job Description
The position assists with the soliciting and handling of sales opportunities Ensures business is turned over properly and in a timely fashion for proper service delivery Assists in leading all day-to-day activities related to sales with a focus on building long-term, value-based customer relationships that enable achievement of sales objectives Achieves personal sales goals
CANDIDATE PROFILE
Education and Experience
2-year degree from an accredited university in Business Administration, Marketing, Hotel and Restaurant Management, or related major; 2 years experience in the sales and marketing or related professional area
OR
4-year bachelors degree in Business Administration, Marketing, Hotel and Restaurant Management, or related major; no work experience required
CORE WORK ACTIVITIES
Building Successful Relationships that Generate Sales Opportunities
Works collaboratively with off-property sales channels to ensure sales efforts are coordinated, complementary and not duplicative
Builds and strengthens relationships with existing and new customers to enable future bookings Activities include participating on sales calls, entertainment, FAM trips, trade shows, ETC
Develops relationships within community to strengthen and expand customer base for sales opportunities
Assists with managing and developing relationships with key internal and external stakeholders
Provides accurate, complete and effective turnover to Event Management
Managing Sales Activities
Participates in sales calls with members of sales team to acquire new business and/or close on business
Supports the operational aspects of business booked (EG, generating proposal, writing contract, customer correspondence)
Using Knowledge of Market Trends and Target Customer Information to Maximize Revenue
Identifies new business to achieve personal and location revenue goals
Understands the overall market - competitors strengths and weaknesses, economic trends, supply and demand ETC and knows how to sell against them
Assists in closing the best opportunities for the location based on market conditions and location needs
Gains understanding of the location s primary target customer and service expectations; serves the customer by understanding their business, business issues and concerns, to offer better business solution
Providing Exceptional Customer Service
Supports the company s service and relationship strategy, driving customer loyalty by delivering service excellence throughout each customer experience
Services our customers in order to grow share of the account
Executes and supports the company s customer service standards
Provides excellent customer service consistent with the daily service basics of the company
Sets a positive example for guest relations
Interacts with guests to obtain feedback on product quality and service levels
Marriott International is an equal opportunity employer We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law
Job Classification
Industry: Hotels & RestaurantsFunctional Area / Department: Sales & Business DevelopmentRole Category: Retail & B2C SalesRole: Territory Sales Manager (B2C)Employement Type: Full timeContact Details:
Company: MarriottLocation(s): Kolkata+ View Contact
Keyskills: Product quality Business administration Sales Event management Service excellence Customer service Customer experience Operations Restaurant management Guest relations
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